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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

July 14, 2021

Great customer service. Adrian was excellent, and honest. That’s what want in a dealership and salesperson. I’ll definitely be back to purchase again More

by takemmia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Lexus of Orange County responded

We love to hear feedback like this! Thank you for doing business here at Lexus of Orange County and for sharing your kind review. We'll be sure to let Adrian know you appreciated his hard work! Drive safe!

July 14, 2021

Good job they try to work with you, let's see what my future holds with this co,sales man,Al marrero is God's gift to this place. More

by derekwil46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Marrero
Jul 15, 2021 -

Lexus of Orange County responded

We truly appreciate your fantastic review. It is great to hear that Al has gone above and beyond to make your experience a positive one. Thanks for supporting Lexus of Orange County, we hope to see you again!

July 13, 2021

They were great from start to finish, responsive, on time (actually they finished the service earlier than estimated) and very cordial every step of the way. And the car is in great shape! More

by BONNIEBROOKS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Lexus of Orange County responded

Thank you for reviewing Lexus of Orange County, Bonnie! We're delighted to hear that we could provide the speedy and efficient service we pride ourselves on. Take care, and come back again next time!

July 12, 2021

Chris, my service advisor, has always been very helpful and honest. The only dissatisfaction I experienced was with making the appointment on the phone. The person who answered was unable to make the appoi More

by DLOFRESESR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Lexus of Orange County responded

Thank you for bringing this to my attention. We expect our guests to receive communicative service and I apologize that we didn't get back to you about your appointment. I will make sure the right people see your review, and if there is anything further that I can do to assist you, please give me a call. David Lewis - General Manager - (845) 589-5424

July 08, 2021

Awesome experience staff was welcoming helpful courteous patient The best experience I have had buying a vehicle The finance department understood my situation was willing to hear what we had to say and More

by sherihoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Lexus of Orange County responded

For you to say that this was your best car-buying experience makes our day. Thank you so much for recommending Lexus of Orange County! We truly appreciate your support and wish you many safe miles in your new vehicle.

July 08, 2021

Great service , work the price with you , make you feel comfortable no pressure you can test drive whatever you like would deff recommend it !!’mm More

by psitka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Lexus of Orange County responded

Thank you so much for recommending Lexus of Orange County! We are delighted to hear that you had a pressure-free car-buying experience and we appreciate you sharing this positive feedback. Safe driving in your new vehicle!

July 02, 2021

Sales experience was quick and seamless. Professional no pressure sales staff. Would definitely recommend to friends and family. Thank you!! More

by WAYNEPFEIFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Lexus of Orange County responded

Wayne - thanks for stopping by to review Lexus of Orange County! We strive to deliver a seamless experience and I am glad that came through to you!

July 02, 2021

Great experience with everyone I interacted with. Terrel worked to understand my needs and provided white glove service every step of the way. Dealt with Mike and Govia in the process, they also made the ex More

by kerikane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Lexus of Orange County responded

Your feedback means so much to us, Keri! Here at Lexus of Orange County, we strive to deliver excellent service during each step of the process and I am glad to hear that our team hit the mark! Congrats on your new vehicle and drive safely!

July 02, 2021

pleasurable experienceJohn Roscino was very pleasurable experience John Roscino was very knowledgeable and easy to deal with. Answered all my questions and was very patient. Would definitely More

by jwalsh3968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Lexus of Orange County responded

Thank you for the terrific review! We'll be sure to pass your compliments along to John for his great work. We appreciate you choosing Lexus of Orange County and hope to see you back again down the road!

June 30, 2021

Lexus IS truly blessed to have such a competent, caring knowledgeable salesperson as Tyrell. All our questions were completely answered and Tyrell was able to demonstrate the operation of our new vehicles- More

by som1125
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Lexus of Orange County responded

Thank you for taking the time to leave us a review! Tyrell is an exceptional member of our team at Lexus of Orange County, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new vehicles!

Jul 03, 2021 -

som1125 responded

Thanks again

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