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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

August 07, 2021

It is always like coming home! Chris and Aracelis are just the best. Professional, courteous, efficient, down to earth and so friendly. This service department is what makes me always want to lease/buy More

by jo-ellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Lexus of Orange County responded

Thank you for the all-around incredible review, Jo-Ellen - it means the world to all of us! We appreciate you trusting Lexus of Orange County with your business and hope to have the pleasure of working with you again soon. Take care!

August 06, 2021

The Team at Orange County Lexus was amazing. This is my second car lease with them and I was most impressed that the team remembered me 3 years later. They were very helpful in finding me the right car. My More

by christopher.mastromarino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Lexus of Orange County responded

Christopher, Thanks for the excellent review of Lexus of Orange County! We're thrilled that our team was so welcoming and helpful. We appreciate your business, and we are glad that Adrian was great to work with. See you next time!

August 06, 2021

Amazing and very friendly. Didn’t feel pressured to get any service done that was not due. Very professional and easy to deal with. Will be returning More

by Mrsithier12
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Lexus of Orange County responded

We appreciate your positive review! At Lexus of Orange County, we want you to be in the driver's seat when it comes to scheduling service. We're so happy our professional and friendly staff left a great impression and we're thrilled that you'll be back! Thank you for your business and we'll see you next time!

August 05, 2021

I like the service by both Stephan. They explain well about the car and waiting was not long. Easy to work with them so highly recommend More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Lexus of Orange County responded

Thank you for taking the time to share! We appreciate your support and your taking the time to shout out Stephan. Drive safely, and we hope to see you back at Lexus of Orange County!

August 05, 2021

Stephen Jean was the best part of this experience. We were not sure if we wanted to purchase a vehicle that day or wait and look at other dealers. Stephen did such a good job we decided to get the car f More

by SENECA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Lexus of Orange County responded

We're thrilled to hear that Stephen was such an asset to you, and we'll be sure to compliment him on his great work! We wish you safe travels in your new vehicle, and we thank you for trusting the Lexus of Orange County team to help you find it!

August 05, 2021

Terrell was awesome! The whole staff was great but the main reason I decided to buy my IS was him. He was super accommodating and so helpful that it was a no Brainer for me. Great experience overall and w More

by Sricardonj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Lexus of Orange County responded

Thank you for the amazing feedback and for trusting Lexus of Orange County with your business! We're so glad to hear we made your buying experience a success, and we wish you many safe miles in your new Lexus IS! See you next time!

August 03, 2021

Very easy to negotiate with. First time I ever purchased a car over the phone. When we picked up the car everyone at the dealership was very friendly and professional. Would make the 3 hour drive to buy fro More

by mmich7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Lexus of Orange County responded

Thank you for taking the time to share! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with the Lexus of Orange County team. Drive safely in your new vehicle, and we hope to see you back!

August 03, 2021

Terrel the sales associate was ready to assist and answer all our questions. He definitely made the process smooth as well as the Manager. I was Happy with my outcome. More

by gracieheart1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Lexus of Orange County responded

Thank you for sharing your experience with Lexus of Orange County! We love hearing that Terrel was ready and able to answer all of your questions and that our team made the experience smooth. We appreciate the support and hope you have an excellent day!

August 03, 2021

The best service or nine nice people where are you friendly thank you for help Needs we go again I’m just coming to…… Thanks again More

by Giorgi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Aug 03, 2021 -

Lexus of Orange County responded

Giorgi - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Orange County team. Drive safely, and we hope to see you back again down the road!

Aug 03, 2021 -

Giorgi responded

God bless Lexus

August 02, 2021

How car sales should be! Sale team was very knowledgeable about all aspects of the vehicle and went above and beyond to make my purchase a true experience. More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Lexus of Orange County responded

Thank you, Kim! It really means a lot to hear that our team went above and beyond to assist with your purchase. Congratulations from all of us here at Lexus of Orange County!

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