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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

August 12, 2021

Pleasant and professional service. Rescheduled from Thursday to Tuesday 3 times with no hassle, no problems. Nice...Loaner supplied, service done in very reasonable time. More

by TEIS4REAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Lexus of Orange County responded

Thank you for leaving us a 5 star rating! At Lexus of Orange County, we understand that sometimes the need to reschedule will arise and will do all we can to fit you in another time that works for you. We're pleased that your service was professional and efficient and hope the next time you're in need of service you'll reach out!

August 12, 2021

Our salesman Adrian was fantastic! He took his time, explained all of the features of each car we test drove. The finance manager was also excellent. Everyone we dealt with including the guys who preppe More

by Kevin & Jessi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lexus of Orange County responded

We are thrilled to see that Adrian made your experience great. Thanks for supporting Lexus of Orange County and congrats on your new car!

August 12, 2021

Daniel was very kind and helpful when I came in looking to trade in my vehicle. Even with my low Credit he was able to get me into a low mileage beautiful vehicle that I love. Highly recommend asking for h More

by Fitnessmarie007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Becerra
Aug 12, 2021 -

Lexus of Orange County responded

We love hearing success stories from our customers! Thank you for trusting Lexus of Orange County with your vehicle-buying needs - we hope you enjoy the new ride for years to come! Safe travels!

August 11, 2021

A great place...friendly environment. Terrel was professional, knowledgable and patient as I decided between three different models!! Mgmt never came out of the office so I can't comment on them alt More

by janryan17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Lexus of Orange County responded

Thank you for taking the time to review us! We want the most for each of our guests, and it is great to hear that you had a successful purchase experience working with Terrel. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Orange County!

August 11, 2021

Chris N my service manager is the best I’ve worked with at any dealership. He is honest, thorough, smart, courteous and always very responsive in an emergency Or not. More

by ROSEN.MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Lexus of Orange County responded

We're glad to hear that Chris was so wonderful to work with, smart, thorough, and responsive! Thanks for giving him a shoutout. --The Team at Lexus of Orange County

August 11, 2021

I had a great time with this dealership. Daniel was very helpful and explained everything in a step-by-step manner. He has a great way of making a normally overwhelming purchase seem very calm and easy. More

by shrave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Becerra
Aug 11, 2021 -

Lexus of Orange County responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a seamless purchase experience working with Daniel and the Lexus of Orange County team. Drive safely in your new vehicle, and we hope to see you back!

August 11, 2021

Very pleased by the service department. The staff, and especially my contact, Chris, we’re great! Will bring my car back any day it needs service. More

by davidiorenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Lexus of Orange County responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Chris and the Lexus of Orange County team. Drive safely, and we hope to see you back again down the road!

August 10, 2021

I bought a used car from them they were amazing to me brought the car to me wonderful place! Very awesome people! The manager and the salesperson were super friendly not pushy and did everything to help More

by cutter1elf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Lexus of Orange County responded

We're so glad we could be a help! Thank you for the kind words and for trusting the Lexus of Orange County team with your car-buying needs - we hope the new-to-you vehicle provides many safe and happy miles. Take care!

August 10, 2021

Amazing experience! Alfred was so wonderful and positive through my entire visit at the dealership… I have my dream car! I couldn’t be happier. More

by Kristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Marrero
Aug 10, 2021 -

Lexus of Orange County responded

Kristie - this review made our day! Congratulations on getting your dream car, and thank you for trusting the Lexus of Orange County team to help you find it. Safe travels!

August 09, 2021

Top notch service at Lexus of Middletown. I brought my car in Jersey and didn’t know I can service it here. I will definitely be purchasing my next car from you guys. More

by LISADORTCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Lexus of Orange County responded

Thank you for the great review, Lisa, and for being a valued Lexus of Orange County customer! We look forward to seeing you again next time!

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