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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
September 02, 2021
The dealership was accommodating. They were able to reschedule me when I needed. The service was quick and pleasant. I look forward to my next service appointment. reschedule me when I needed. The service was quick and pleasant. I look forward to my next service appointment. More
by vicely29
Verified Customer
August 31, 2021
Our salesman Tyler Figueroa was amazing from start to finish. Started off on the phone with information on available vehicles and rates, then we came in and he helped us right away. Informative, kind, ef finish. Started off on the phone with information on available vehicles and rates, then we came in and he helped us right away. Informative, kind, efficient, and walked us through from start to finish. Highly recommend! More
by Johnson
Employees Worked With
Tyler Figueroa
August 30, 2021
Always very polite and helpful. The service was completed in less time than estimated. Clean and Covid safe in the waiting room and enclosed service area. in less time than estimated. Clean and Covid safe in the waiting room and enclosed service area. More
by r.l.farinella
Employees Worked With
August 29, 2021
Dealership s goood and service agent Chris Nanning is exceptionally good and I was there for 40000 miles service and new tires for my 2019 rx 350 Satisfied exceptionally good and I was there for 40000 miles service and new tires for my 2019 rx 350 Satisfied More
by niqbal786
Employees Worked With
August 27, 2021
What a GREAT experience!!!After a NIGHTMARE dealing with What a GREAT experience!!! After a NIGHTMARE dealing with DarCar Lexus of Englewood in NJ, I went right over to Orange County Lexus and am so glad I What a GREAT experience!!! After a NIGHTMARE dealing with DarCar Lexus of Englewood in NJ, I went right over to Orange County Lexus and am so glad I did!! My husband and I were greeted outside in the lot by Tyler Figueroa, who then proceeded to assist us in showing us a few options. He is very friendly & knowledgeable, making this experience a true pleasure. The whole environment is positive and the rest of the staff are all so friendly and helpful as well. The gentlemen who handles the finance paperwork is also wonderful to work with and I am very thankful to him & Tyler for making this happen. Like i said - the experience at Darcar in Englewood was horrible - Lexus of Orange County was able to erase the negativity felt walking out of that location and provide me with a feeling of complete satisfaction - very pleased with my decision to go here and purchase a vehicle from them. Happy to be part of the Lexus of Orange County family... Thank you!! More
by DO
August 26, 2021
Christopher the service advisor is great! Always a pleasure to see him. He gets me in and out very quickly. Thank you again for your excellent service. pleasure to see him. He gets me in and out very quickly. Thank you again for your excellent service. More
by Michael T
August 26, 2021
The moment I step into the dealership I was warmly greeted and the salesman (Bryan) was very hospitable. Bryant asked questions to pinpointed my needs. greeted and the salesman (Bryan) was very hospitable. Bryant asked questions to pinpointed my needs. More
by shauma
August 25, 2021
Chris the service writer is the best, I noticed the front window on my car was dirty and he took it upon himself to clean it. window on my car was dirty and he took it upon himself to clean it. More
by joflo1
Employees Worked With
August 25, 2021
Tough dealing, waited too long to conclude the financial part of the deal. Motor vehicle Dept fee trio high $270.00. Salesman state I will be sent a check for any balance due part of the deal. Motor vehicle Dept fee trio high $270.00. Salesman state I will be sent a check for any balance due More
by riker279
August 25, 2021
Very pleased thank you for helping me and cleaning my car like new and thank you for reaching out to me to see my satisfaction like new and thank you for reaching out to me to see my satisfaction More
by Victoriazayas
