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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
September 23, 2021
Everything was good except for the cost of an oil change, which it took under an hour and the charge was over priced. which it took under an hour and the charge was over priced. More
by VERNON813
Verified CustomerEmployees Worked With
September 22, 2021
Quick, professional,and trusted. Would definitely do business again with them. Easy and convent. High degree of customer service business again with them. Easy and convent. High degree of customer service More
by ROBERT6370
Employees Worked With
September 22, 2021
Warm welcome by a attended, very good customer service, no hours of waiting, good job no hours of waiting, good job More
by stanvir78
Employees Worked With
Other Employees :
If I am not it was Chris Nenning who welcomed me, good job
September 21, 2021
John was an amazing salesperson . He answered every question that I have and went way beyond. question that I have and went way beyond. More
by cversland
September 20, 2021
Always able to get an appointment when I want one. Service writer Chris is very friendly and helpful. Service writer Chris is very friendly and helpful. More
by DAVINATOR70
Employees Worked With
September 20, 2021
Quick quality service.. Love the service maintenance plan. 5k complimentary plan is great! Love my Lexus plan. 5k complimentary plan is great! Love my Lexus More
by maria_shakesnider
Employees Worked With
September 18, 2021
I couldn’t get to the dealershipBefore they closed and I couldn’t get to the dealership Before they closed and allowed me to return loaner the next morning. I couldn’t get to the dealership Before they closed and allowed me to return loaner the next morning. More
by mm1028
Employees Worked With
September 17, 2021
I was there for service to be done. Chris was most helpful. He explained all the work being done and let me see for myself the repairs needed. helpful. He explained all the work being done and let me see for myself the repairs needed. More
by MJMUNGIN
September 16, 2021
Reason for visit was Service (not Sales either new or used!). Service Department is always friendly and professional. Gets me and my vehicle in and out quickly. Lexus Middletown is very fortunate to have used!). Service Department is always friendly and professional. Gets me and my vehicle in and out quickly. Lexus Middletown is very fortunate to have Chris Nenning as an employee. No matter how busy the Service Department is, Chris always finds the time to greet me and make sure that, as a customer, I am well taken care of. Vehicle's not too bad, either!! More
by kaye
Employees Worked With
September 15, 2021
Great environment, nice showroom, I think can be much better like wifi service and some other tips better like wifi service and some other tips More
by Cercado74
