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Lexus of Orange County

Middletown, NY

Overview
Employees
Reviews
Vehicles
4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

December 13, 2021

Have to say for the first time ever, perfect service all around from service to sales. More

by andrea_aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Lexus of Orange County responded

Hi Andrea, we are pleased to hear your experience with Lexus of Orange County was all around perfect. Come visit us again soon!

December 13, 2021

Really great front desk service! Super helpful and informative and didn’t try to up sell or anything! Very awesome More

by PKUCZYRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Lexus of Orange County responded

Hi, thank you for taking the time to review our dealership. We are glad to hear you had a great experience. We look forward to seeing you again!

December 10, 2021

Yes I thought the service was absolutely top-notch The service staff was very accommodating and informed More

by mjstamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Lexus of Orange County responded

Hi MJ, we are happy to hear our team delivered top notch service at your recent visit to Lexus of Orange County. Come visit us again soon!

December 10, 2021

Great customer service. Very Friendly staff. Prompt service and took care of my needs. Would recommend to others. More

by FDEGIOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Lexus of Orange County responded

Hi, we appreciate you recommending our dealership. We are happy to hear our team delivered great customer service during your recent visit. We look forward to seeing you again!

December 09, 2021

Overall it was good. Service Advisor explained everything and was very knowledgeable. We will continue to depend on you for the service. More

by Ejnidhiry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Nennin
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Dec 10, 2021 -

Lexus of Orange County responded

Thanks for the review! We would love to learn what we could have done to earn that last star. Please don't hesitate to reach out if there's anything we could have improved upon.

December 09, 2021

Yes excellent service worked with us we’re happy with the purchase Stephan John And his team were amazing thank you very much for all your excellent service thank you More

by Merrymershon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Lexus of Orange County responded

Thanks so much! Stephan is an integral part of our team and we are so happy to hear about your experience. We hope to help you with any future needs!

December 08, 2021

I absolutely love Lexus of Orange County. Great service! Great representative Chris Nennings who made sure everything was done and kept me updated. More

by sexy1co
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Lexus of Orange County responded

Thank you so much! We love reading reviews like these and appreciate you taking the time to share your feedback with us. Chris is an asset to our team, we will be sure to share this with him.

December 07, 2021

Great dealership to work with especially the staff. They were very helpful especially our salesman Stephen James! More

by ldunn5464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Lexus of Orange County responded

Thank you! We are so happy to hear that you enjoyed working with our team, and that Stephen was able to provide an outstanding experience for you.

December 06, 2021

Service is alway accommodating and pleasant to work with. Mike Z is always great. Go see him you won’t be sorry. Treats you like a family member. More

by Lexi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zearfaus
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Dec 10, 2021 -

Lexus of Orange County responded

Lexi, thank you for the great review! We are so pleased to hear that Mike was able to assist you and provide an excellent experience.

December 05, 2021

John and his team was great. He was excellent and very attentive to my needs. He was Patient and Professional throughout the whole process. I give John 5 stars. I would recommend others to Lexus of Orange More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Lexus of Orange County responded

Hi Michelle, we are happy to hear John and his team were attentive and professional with your visit to Lexus of Orange County. We look forward to seeing you for future services!

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