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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

December 23, 2021

they are so nice and very helpful they answer all the questions you ask them More

by SONIA.MORALES111
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Orange County responded

Hi Sonia, our team was more than happy to answer your questions. We look forward to working with you again!

December 22, 2021

I recently purchased a Range Rover Evoque from Dan. After dealing with countless clueless sales people and feeling defeated from weeks of searching, working with Dan was really refreshing. He was super perso More

by ErinV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021 -

Lexus of Orange County responded

Hi Erin, we are glad to hear working with Dan during your car buying experience was easy and refreshing. We look forward to servicing your Range Rover in the future!

December 22, 2021

The service department is wonderful. From scheduling to the actual day of service is very easy. Staff are friendly and informative. Highly recommend them! More

by moestravel2003
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Lexus of Orange County responded

Hi, we appreciate the recommendation and are pleased the service department was informative and overall wonderful to work with. We look forward to seeing you at your next visit!

December 21, 2021

The services was outstanding and mr. John was a great agent. The Car is Wonderful. Thank you . More

by rgpbtoy2
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Lexus of Orange County responded

Hi, it's great to hear John delivered outstanding service during your visit. We look forward to seeing you again!

December 17, 2021

Great service and friendly staff. They are super accommodating and provide all the information you could need to make a solid decision about your vehicle. More

by Mk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Lexus of Orange County responded

Hi, thank you for letting us know how accommodating and friendly our team was during your visit. We look forward to seeing again!

December 17, 2021

This is my third lease from this dealership and It is This is my third lease from this dealership and It is always a pleasure visiting Lexus of Middletown. The staff is very friendly and professional. A More

by cammiepunch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Lexus of Orange County responded

Hi Cammie, thank you for being a loyal customer. We are glad to hear our team was friendly and professional at your most recent visit. We look forward to seeing you at your next service!

December 17, 2021

Great place Adrian Galeas was so helpful and and patience with us we definitely be coming back in a future!! More

by vcarolina824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

vcarolina824 responded

I recommend this dealer!!

December 15, 2021

They replied back quickly, I asked some questions about several cars and was told I will be provided the details shortly. It took 2 days to hear back again. I had already moved on to another dealership a More

by wmstilwell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrel Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Lexus of Orange County responded

Hi, I regret to learn about your recent experience with our dealership and apologize it took longer than normal to reach back out to you regarding our inventory. I hope we can earn back your business in the future. If there is anything I can help you with, please do not hesitate to contact me directly. David Lewis 570-929-5051 General Manager

December 14, 2021

Superb service from the moment we entered all the way we got our two vehicles. More

by djmom411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Lexus of Orange County responded

Hi, congrats on purchasing your new vehicles! We appreciate the feedback on the superb service you received and look forward to seeing you at your first oil change!

December 13, 2021

I own two Lexus vehicles. I have used the service there previously when it was Prestige and was satisfied. I brought the car in recently and was told that it would be almost $8,000 to fix it. I paid $200 f More

by Kiki
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Nenning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Lexus of Orange County responded

Hi Kiki, it is disheartening to learn you are not satisfied with your most recent service at our dealership. I apologize this has caused an inconvenience for you and I am hoping to earn back your confidence. Please contact me at your earliest convenience so we can come up with a resolution. David Lewis 570-929-5051 General Manager

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