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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

January 10, 2022

Friendly, excellent customer. On time. Great dealership to have your car serviced. A cozy arra to wait for your car ro be done. More

by JWINTER137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lexus of Orange County responded

Hello, we are pleased to have provided you with friendly and excellent customer service. We'll see you next time!

January 07, 2022

Awesome dealership, Melissa went over all the wonderful features of the RX 350L with us. I was excited to find the car had a CD player and a heated steering wheel!! Lucky me! More

by beana83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lexus of Orange County responded

Hello, we think it's great Melissa was able to get you into the car you wanted. We look forward to your first oil change!

January 07, 2022

John was perfect great deal I didn't spend all day I recommend them again More

by charlesrodriguez969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lexus of Orange County responded

Hi Charles, we appreciate the recommendation and are happy to hear John was perfect to work with. We'll see you at your next visit!

January 05, 2022

Very easy to deal with, friendly and accommodating staff! Clean and great dealership!! Would highly recommend! More

by jeanineczumak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Lexus of Orange County responded

Hi Jeanine, it's great to hear our team was friendly and accommodating during your experience here. We appreciate your recommendation and look forward to working with you again in the future!

January 05, 2022

I have been expecting to buy since summer but waiting for yearend sales. I got the call that there would drop the price and I checked out another dealer that I was interested in and they wanted more than the More

by pmtexpress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from phone call
Jan 06, 2022 -

Lexus of Orange County responded

Hello, it is great to hear our team took care of you while you were visiting our dealership. We look forward to helping you out with your car buying experience in the future!

January 05, 2022

Very clean and prompt with service. Staff was respectful and attentive to our needs. No wait time at all. More

by Jacquelinem.dippe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Lexus of Orange County responded

Hi Jaqueline, we appreciate you taking the time to give us some feedback on how prompt service was during your visit. We are also happy to hear our team members were attentive and respectful as well. We look forward to seeing you again!

December 31, 2021

I have been driving Lexus automobiles since the earliest (1990) LS, when the brand really meant something. At Lexus of Orange County I have the pleasure as well as benefit of the 'service management' dilig More

by FleetOwner
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lexus of Orange County responded

Thank so much for recognizing Chris and for your positive feedback! Chris and the team at Lexus of Orange County work diligently to ensure our clients receive extraordinary customer service at every visit. We look forward to continuing to serve you. Safe travels!

December 31, 2021

The staff are nice and professional. I bought a nice/ new RX350 F Sport 2022. The sale John Roscino are very nice and polite. And when we found a small dent on the chrome molding. They are not hesitant and More

by stok113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lexus of Orange County responded

Hello, thank you so much for trusting Stephen, Melissa, Chris, John, Govaia and the Lexus of Orange County team with your business. We're thrilled to hear about your five-star experience! We look forward to serving you and your RX350 F Sport for many years to come. Safe travels!

December 30, 2021

Great customer service , excellent experience! Very friendly and helpful staff! Great place to get your Lexus! More

by RENNV33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lexus of Orange County responded

Hello, we are pleased to hear you received great customer service and had an excellent experience with us. We'll see you again in the future!

December 30, 2021

They were timely with the service and provided a loaner as needed. The parts needed for the repair came in very quickly and as scheduled. My car was back on the road within the timeframe they had estimated More

by FUNDYGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Jan 04, 2022 -

Lexus of Orange County responded

Thanks so much for the kind words! Our team at Lexus of Orange County was delighted to hear them. We look forward to continuing to serve you in the future.

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