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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

January 31, 2022

Stephan made the process so easy and without stress. Everyone was helpful, friendly and professional. More

by Dlsmithem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Lexus of Orange County responded

Hello, we are pleased to hear your car buying experience with Stephen was made easy and our professional team was helpful and friendly. We look forward to working with you again!

January 24, 2022

My experience with Terrel Moore was wonderful. He is knowledgeable, he went above and beyond the call of duty and was so prompt in responding to my calls and questions both before and after I purchased More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lexus of Orange County responded

Hi Valerie, we are pleased to hear Terrel went above and beyond before and after your purchase. We look forward to working with you again!

January 21, 2022

Prompt and courteous service. Comfortable waiting area. Vehicle and floor liners washed after being serviced. More

by TPR424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lexus of Orange County responded

We appreciate you taking the time to leave us positive feedback! We value our customer's opinions and look forward to welcoming you again!

January 20, 2022

Very friendly and experienced staff. Terrel Moore made my purchase smooth and painless even with the shortage of the inventory. More

by nnasonov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lexus of Orange County responded

We appreciate the positive feedback regarding your experience! Terrel is one of the best and we are happy to hear that you enjoyed working with him!

January 15, 2022

John was so nice, knowledgeable and professional. It wasn’t so smoothly! I love my car! More

by z2949
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lexus of Orange County responded

Thank you for the great feedback about John! We are so happy to hear that you're loving your car!

January 13, 2022

Grate please thank I was very satisfied by service ,nice atmosphere and grate coffee,ths More

by Artbyevija
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Marrero
Jan 17, 2022 -

Lexus of Orange County responded

Thank you for the great review! We are happy to hear you enjoyed our coffee and facilities - please come by for another cup anytime!

January 12, 2022

Professional and excellent service. I would highly recommend this dealership. The staff is courteous and friendly. More

by AC!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lexus of Orange County responded

Thanks for the great review! We are so happy that our team was able to provide you with an excellent experience. We appreciate your recommendation!

January 11, 2022

We recently bought a used Ford Escape from Lexus of Orange County. Stephen Jean was a real pleasure to work with. He was professional, knowledgeable and answered all of our questions. The dealership it More

by hostasrule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Lexus of Orange County responded

Hello, we appreciate the recommendation and your business. It is great to hear Stephen and the rest of team were professional and knowledgable throughout your car buying experience. We strive to offer that top notch customer service and glad we met those expectations. Come visit us again soon at Lexus of Orange County!

January 10, 2022

John was top shelf and would use him again for sure. Completed my purchase admirably and kept me abreast of arrival of my new car More

by CMTMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lexus of Orange County responded

Hello, it is wonderful to hear John provided top shelf customer service. Come see us again soon!

January 10, 2022

All went well; Danny was awesome, financing should have been better; I bought (2) new vehicles but 4% interest? More

by 047023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becerra, Daniel
Jan 12, 2022 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to leave a review about how awesome Danny was during your recent visit. We are happy he was able to get you into two vehicles of your choice. We look forward to your first service!

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