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Lexus of Orange County

Middletown, NY

4.7
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

July 26, 2023

Everyone is friendly and helpful. It is a pleasure to bring my car here . The dealersip is clean. I never have to wait. More

by hallontheroad
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lexus of Orange County responded

We love to hear that you were satisfied with your experience. It is a pleasure working with you, and we hope to see you in again soon! Until then, travel safe!

July 25, 2023

Service was prompt and staff was extremely friendly. It was a pleasure getting our dream car from them. More

by Natomstar
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lexus of Orange County responded

We are happy to hear that you received prompt and friendly service during your visit! It is so exciting that you left with your dream car, and we cannot wait to help you out again next time! Travel safe and enjoy your new ride!

July 25, 2023

Excellent service friendly staff and professional and courteous. Very helpful expertise in explaining about my vehicle More

by GJACKSON1364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lexus of Orange County responded

It is our absolute pleasure to explain all the necessary information, and it is great to hear you have been provided with friendly and professional service. Please never hesitate to reach out. We are always here to help! Thank you for choosing Lexus of Orange County. Travel safe and come again soon!

July 23, 2023

Adrian listened to what my wife was expecting in a SUV and delivered and came through. He took his time with us and we felt no pressure. When receiving the vehicle he took his time and explained everyth More

by lawrencevendura
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We only work with Adrian's throughout the whole process
Jul 24, 2023 -

Lexus of Orange County responded

We are so happy to hear you enjoyed your experience at Lexus of Orange County. Adrian will sincerely appreciate your review, and our whole team thanks you for leaving five stars. It is our absolute pleasure to listen to your expectations and thoroughly explain all the necessary information to ensure you and all our customers feel confident driving off the lot. We hope you continue to come to us for any questions and look forward to assisting you again down the road. Enjoy your new vehicle and travel safe!

July 22, 2023

Always extremely accommodating, precise, they value my time and take extra care of my auto needs plus are available for helpful and efficient communication. More

by NICOLE56
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 04, 2023 -

Lexus of Orange County responded

Hi Nicole, it's great to see our team is always accommodating, helpful and provide efficient communication. See you next time!

July 20, 2023

Great service and great customer service as well. Definitely bringing my car back for services. More

by Amenwinni
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lexus of Orange County responded

We are thrilled to hear you will be back! Thank you for putting your trust and confidence into Lexus of Orange County and for leaving our team five stars. We can't wait to assist you next time! Until then, travel safe!

July 19, 2023

Drove a 350L, loved it… But another salesman was taking a deposit on it as I was deciding on it. I wanted an L and inventory was not abundant , not in same price range. Ended up buying a regular RX350 whi More

by giapet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lexus of Orange County responded

Thank you for your overall positive review! We are happy to hear that our team provided you with an easy experience, and we hope to earn a fifth star on your next visit. Enjoy your RX350 and come again soon!

July 19, 2023

The first thing you see is a clean new structure. You leave your car in the drop off area and are directed to your service rep. He tells you what will be done and invited you to have a bagel and coff More

by kahoffses
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Service rep
Jul 20, 2023 -

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County five stars! We are glad to know that you had a positive experience during your visit and hope to see you in again soon! Travel safe!

July 19, 2023

We always receive excellent service . Everyone is always courteous and professional. Always confident that work has been done properly. The car wash is a nice bonus More

by mhoban513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 20, 2023 -

Lexus of Orange County responded

We are pleased to hear that our team has earned your confidence by consistently providing you with excellent service! Thank you for taking the time to leave our team five stars. Your business with us is greatly appreciated, and we can't wait to assist you again down the road!

July 18, 2023

Having dealt with Lexus in the mid 90's their style has changed significantly. I felt impressed then, but less so now More

by 19jjmt38
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Berkowitz
Jul 19, 2023 -

Lexus of Orange County responded

Thank you for your overall positive review! Your business is important to us, and we hope to earn a fifth star on your next visit. Travel safe and come again down the road!

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