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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

March 04, 2022

Super friendly staff. I service my Honda here regularly. The wait times for service completion is great. Definitely recommend this dealership! Thank you again! More

by HondaMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Lexus of Orange County responded

Hello, we appreciate your recommendation and look forward to servicing your Honda again in the future!

March 04, 2022

After waiting about 15 minutes to have a salesman attend to me, the experience was worth the wait. More

by bb77yank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Lexus of Orange County responded

Hello, thank you for taking the time to share your feedback. We appreciated your patience and are glad our team was helpful during your visit. Come see us again soon!

March 04, 2022

This dealership was great! They really worked with me and went the extra mile to make a deal. John was great and very helpful! More

by tgines0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Lexus of Orange County responded

Hello, it's great to see our team went the extra mile during your visit. Come see us again in the future!

March 04, 2022

Great service, Chris was in communication with me during the whole process. Johnny also took a drive with me to make sure the car was in good running condition. Excellent service, great guys. Car is running More

by Abhi.mk13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Lexus of Orange County responded

Hello, we are pleased to see Chris and Johnny provided excellent service during your visit. We look forward to providing you with great service again in the future!

March 04, 2022

I always get treated great at Lexus of Middletown. And the work on my car is done right. There is never an argument when something is under warranty. They are happy to take care of it. And there is ne More

by gfltard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Lexus of Orange County responded

Hello, thank you for the kind feedback about your experience. Until next time, enjoy the road ahead!

March 03, 2022

Customer Service was excellent. I was kept informed every step of the way. My expectations were managed to delivery on a non routine service request. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Lexus of Orange County responded

Hi Dave, its great to hear our team met your expectations and that you received excellent customer service. We look forward to your next visit!

March 01, 2022

They are very polite and helpful was a very good experience very professional and I definitely recommend to everyone More

by mapozo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Orange County responded

Hello, thank you for the recommendation! It's awesome to see our team was professional and helpful throughout your visit. We look forward to providing you with another good experience in the future!

March 01, 2022

Excellent attentive customer service from sales to service - start to finish and followup- hands down! More

by dasharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Orange County responded

Hello, its wonderful to hear you received hands down excellent customer service! Come see us again soon!

March 01, 2022

My experience during the service of my 2017 RX350 was very pleasing. Both Mike and Chris kept me informed during the service and when it was completed. More

by SAMUEL.RICHARDSON6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Orange County responded

Hi Samuel, it's great you are pleased with Mike and Chris' customer service during your recent visit. Until next time, enjoy the road ahead!

March 01, 2022

We have encountered terrific sales and service people. We couldn’t be happier with the vehicle. All told, a positive experience. What more can one ask? More

by Kateklimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Kateklimo responded

Okay to share

Mar 02, 2022 -

Kateklimo responded

Lexus of Orange County is the single best car dealership it has ever been my pleasure to deal with. Well done, you guys!

Mar 08, 2022 -

Lexus of Orange County responded

Kate, thank you for the great review! We appreciate the positive feedback about your recent experience with us!

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