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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

April 02, 2022

Great great service’ nice cars ‘ my sales person Stephen Jean is the best’ this is the 4th car I brought from him More

by msicey427
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Lexus of Orange County responded

Hello, thank you for your continued loyalty and for your kind words about Stephen. We look forward to seeing you again in the future!

March 31, 2022

Very professional staff , courteous and easy to deal with. Mr Jaloudi was the consummate professional More

by nedabuirshid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lexus of Orange County responded

Hello, we appreciate your feedback about the experience you had with our professional team. Come see us again soon!

March 30, 2022

Everything was good salesman to service department I would recommend this dealership to anyone very helpful More

by gzitone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lexus of Orange County responded

Hello, we appreciate your recommendation and look forward to working with you again!

March 29, 2022

I never thought that I would have a pleasant experience in buying a car but this dealership was an exception. Everything was straightforward. No tricks. Of course you expext them to make profit but it was More

by verendiam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lexus of Orange County responded

Hello, we're pleased you had a pleasant car buying experience! We appreciate your recommendation and look forward to seeing you again!

March 29, 2022

I had been to other dealerships looking to make a deal on a specific car and was disappointed at every turn, I came to this dealership thinking that I might just have to settle for not buying a car, lo and b More

by Babynurse1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lexus of Orange County responded

Hello, we're pleased to hear Marc made the car buying experience a smooth one! See you next time!

March 29, 2022

The customer service is excellent! They are very accommodating. From the beginning to the end everyone is nice. More

by Kishap73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Apr 04, 2022 -

Lexus of Orange County responded

Hello, it's wonderful to see you received excellent customer service from our friendly team. Come back again soon!

March 25, 2022

We purchased a vehicle from an online ad. Vehicle was as stated in the ad. Marc was pleasant and professional. Easy quick purchase. More

by gmccann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Orange County responded

Hello, we're pleased to hear Marc was pleasant and professional during your easy car buying experience. We look forward to working with you again!

March 25, 2022

The dealership was very well run And the staff was extremely helpful. My car was done in a very timely fashion, I was made comfortable while waiting and all of my questions and concerns were answered. More

by karen0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Orange County responded

Hi Karen, thank you for sharing your feedback about how helpful our team was with getting your vehicle serviced in a timely matter. We look forward to seeing you again!

March 25, 2022

The best experience of buying a car. Melissa Horan is an exceptional wonderful person. Thank you More

by druidess28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Orange County responded

Hello, we think Melissa is wonderful too! It's great you had the best car buying experience with her. We look forward to seeing you again soon!

March 20, 2022

I went in on a very busy day and just when I had given up waiting, A salesperson approached me and my family with great respect and professionalism and was able to convince us to walk back inside, with his h More

by Aguilarbenny9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lexus of Orange County responded

Hello, congrats on the new Lexus IS! It's great to see Marcial provided professional service during this process. Come see us again!

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