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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
April 22, 2022
From the moment to pull my car into the service department till I check out I receive excellent service! department till I check out I receive excellent service! More
by Mis414
Verified CustomerEmployees Worked With
Other Employees :
I don’t know his name. He greets me in service when I pull in
April 20, 2022
Always a great experience. Very professional. Always on time. Appreciate the loaner vehicle. The staff is very friendly. Very professional. Always on time. Appreciate the loaner vehicle. The staff is very friendly. More
by taylorjenaro
April 20, 2022
The salesperson that was assigned to me for the purchase volunteered to check 5 inspection elements (1) that the A/C was fully operational, (2) that there was no visible rust, (3) that the transmission and volunteered to check 5 inspection elements (1) that the A/C was fully operational, (2) that there was no visible rust, (3) that the transmission and engine worked properly in a drive around, the delivered vehicle could not pass a smog inspection, or a safety inspection. The vehicle was shipped to Tucson, AZ with no operable air conditioning after repeated assurances that it was operating properly with no problems. It was delivered with the "check engine light on" the exhaust pipes, muffler, and catalytic converter completely rusted out and making sounds with no exhaust system in place, and the engine has a tappet noise which will require a full inspection. The transmission was suppose to be a manual 5 speed as advertised but turned out to be a 4 speed automatic. Finally I haven't received a return call to discuss this situation and my options are few and far between. More
by mitchebay
April 20, 2022
My first time using the Service dept. for my newly acquired 2019 Lexus. Overall an excellent experience. Special thanks to Chris who was a pleasure to do business with. for my newly acquired 2019 Lexus. Overall an excellent experience. Special thanks to Chris who was a pleasure to do business with. More
by Vincent B
Employees Worked With
April 16, 2022
I was so surprised they were able to find the car I wanted! And they worked hard to ship it to me. wanted! And they worked hard to ship it to me. More
by SUZANNERKAISER
April 15, 2022
Exceptional service as always. I was contacted before any work was done . The car was ready the next day. We won’t take our Lexus any place else. Thanks to everyone for you profess I was contacted before any work was done . The car was ready the next day. We won’t take our Lexus any place else. Thanks to everyone for you professional service. Mr. B More
by rmleclair
April 13, 2022
Always helpful, they take the time to listen to me and help resolve any problem help resolve any problem More
by amandajc926
April 08, 2022
No hassle dealership, this is the second car I purchased from them and will buy from them again. from them and will buy from them again. More
by carlboyhan
April 06, 2022
Very good sales treated like a human being no pressure from John or boss I think that was mike will recommend too any one interested in buying a car from John or boss I think that was mike will recommend too any one interested in buying a car More
by rjbrady41
April 04, 2022
All people I interacted with were very professional and efficient. I would highly recommend this product/dealership to my friends. efficient. I would highly recommend this product/dealership to my friends. More
by scott.smith2
