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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
June 26, 2022
The service was goods,John was very friendly and cooperative, it would of been great if I was instructed on how to operate all equipment, I left the dealership with not knowing ! cooperative, it would of been great if I was instructed on how to operate all equipment, I left the dealership with not knowing ! More
by jmlarossa
Verified Customer
June 24, 2022
I've been going to this dealership for years now and love it. I always go to Chris who is extremely friendly and knowledgeable. it. I always go to Chris who is extremely friendly and knowledgeable. More
by VENESSA.GASTON
June 23, 2022
Paul and staff were amazing low pressure high service. Will see us again and we would highly recommend them. Will see us again and we would highly recommend them. More
by Larrylagasse4
June 22, 2022
I would like to congratulate the staff. They are very customer service oriented and took care of all my questions and exceeded all my expectations. They are very customer service oriented and took care of all my questions and exceeded all my expectations. More
by kevringo
Employees Worked With
June 22, 2022
Damaged my car during service failed to diagnose proper repair was by reached by different dealership. Lied about car having body work in order to avoid warranty work confirmed by 3 other shops and 2 deale repair was by reached by different dealership. Lied about car having body work in order to avoid warranty work confirmed by 3 other shops and 2 dealerships no body damage occured. Wayne Pfeiffer the service manager told me because of negative survey to Lexus they wouldn't be interested in fixing anything. Avoid at all costs this place isn't interested in having customers. More
by chrisaluna95
Employees Worked With
Other Employees :
Wayne Pfeiffer
June 21, 2022
The first call to the purchase everything was great. They worked with my budget snd really helped me get the car I love!! They worked with my budget snd really helped me get the car I love!! More
by candy723
Employees Worked With
Other Employees :
Hassan my sales representative was the best!!
June 21, 2022
Very good customer service and fast I would highly recommend to everyone looking for a new car recommend to everyone looking for a new car More
by stephaniecardenas772
June 18, 2022
They are so nice and polite when they said the time your car is going to done is true car is going to done is true More
by SONIA.MORALES11
June 15, 2022
Very friendly, patient, and professional advisor. My car was maintened way faster than I expected. Will come back. My car was maintened way faster than I expected. Will come back. More
by John
Employees Worked With
June 14, 2022
Every time I have to go for service, They always treat me like family by giving me the best advice in regards to our vehicles maintenance like family by giving me the best advice in regards to our vehicles maintenance More
by Cesar Galan
