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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

August 06, 2022

I had a Great experience, everyone is so friendly and car was ready when promised and thank you More

by Mustygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Lexus of Orange County responded

Lexus of Orange County is glad to have offered you a great experience! It would be our pleasure to provide you with more friendly interactions.

August 05, 2022

Excellent customer service from test drive to purchase. Took the time to explain and demonstrate all options. Very friendly and accommodating. More

by Kathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Lexus of Orange County responded

We appreciate your five-star review, Kathleen! Our Sales Team is glad to learn we provided you with excellent service and support from start to finish throughout the purchase process. Enjoy your new vehicle, and thanks for shopping with Lexus of Orange County.

August 04, 2022

I was overall very happy with buying my rx 350. Josh,Stephen, and Mike were very pleasant to work with, answered all of my questions and even helped me a little with the overall pricing with my tra More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Lexus of Orange County responded

Congratulations on your purchase. Our Sales Team strives to provide a top-notch experience to everyone who comes in to see us. Thank you for your business at Lexus of Orange County.

August 04, 2022

Everyone I encountered was courteous and professional. Everything was explained to me before service began, giving me a choice of what needed to be serviced and what I could hold off for a future visit. T More

by morearm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Lexus of Orange County responded

Thank you for your positive feedback! We're happy to learn our Service Team provided you with professional and efficient service and support. We appreciate your business and hope to be of service to you again here at Lexus of Orange County.

August 04, 2022

Entire staff are very friendly and helpful and work done in a timely fashion I’ll return More

by JOHNSCHMITTNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Lexus of Orange County responded

John, we here at Lexus of Orange County appreciate your five-star review. Nothing pleases us more than learning you were shown a friendly and helpful dealership experience working with our team. Let us know if we can be of further assistance to you.

August 04, 2022

Everyone there was very helpful. Had a great experience. Will definitely come back for a new purchase. More

by centenosonia100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilfredo cruz
Aug 06, 2022 -

Lexus of Orange County responded

Thank you for taking the time to share your five-star review. We at Lexus of Orange County appreciate your business and look forward to being of further assistance when needed.

July 31, 2022

Fast and reasonably priced ,polite service ,short waiting convenient and comfortable waiting area neatly dressed staff More

by alexanderberenblit
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Lexus of Orange County responded

Thank you for choosing Lexus of Orange County to provide you with a fast and reasonably priced servicing. We hope to have the pleasure of assisting you again.

July 30, 2022

Awesome customer service from Josh! He was most personable and knowledgeable about the vehicles and helped to find us our dream car! More

by SN625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Narain
Jul 31, 2022 -

Lexus of Orange County responded

Hello, Our Sales Team would like to thank you for choosing us here at Lexus of Orange County to help you find your dream car. Congratulations and let us know if you need us down the road.

July 29, 2022

Everyone is so kings and professional. They keep you updated every step of the way. The work is impeccable. More

by z2949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Lexus of Orange County responded

Thank you for your five-star review. We are pleased to learn our Service Team was kind and professional while ensuring you enjoyed a positive dealership experience. If we can be of any future assistance, please don't hesitate to contact us at Lexus of Orange County.

July 29, 2022

Thi is the best customer service and prospective buyer treatment than any other place I have visited. More

by CSDANIELTORRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Lexus of Orange County responded

Thank you for taking the time to leave us this wonderful review, we here at Lexus of Orange County appreciate it. Nothing pleases us more than reading how much you enjoyed working with our Sales Team. We look forward to welcoming you back for any future needs.

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