Back

Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
Contact Dealership

3496 Route 6

Middletown, NY

10940

Directions

By Type

Showing 1,460 reviews

October 05, 2022

I do not know giovia. Melissa is an asset to your dealership we have purchased 3 cars from her More

by donna.kennelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Orange County responded

Hi Donna, we appreciate your feedback about Melissa. Let us know if you need anything in the future. Take care!

October 05, 2022

The service is good, the advisors are very welcoming, they know what they are doing! More

by kitlerfrancois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Orange County responded

Hello, we appreciate your kind feedback about the service department and look forward to seeing you again in the future!

October 04, 2022

Always a pleasant experience going to this dealership, they are very helpful and attentive to my needs and take excellent care of my car More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Orange County responded

Hi Sue, it's great to hear you always have a pleasant experience while visiting us. See you next time!

October 04, 2022

The happiest we’ve ever been. Very supportive and down to earth. Thank you so much More

by ACODY001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Orange County responded

Hello, it's wonderful to see you had a great experience while visiting. We'll see you next time!

September 29, 2022

Great service. Mark took us thru everything we needed comparing models and was such a pleasant buying experience. Will come back for our next purchase. More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Orange County responded

Hi Maria, it's great to see you had a pleasant car buying experience with Mark. We look forward to providing you with another great experience again in the future!

September 29, 2022

Super attentive, knowledgeable and efficient. Great dealership. Answered all my questions and had me out in no time! More

by Lanetteperez2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Orange County responded

Hi Lanette, we appreciate your feedback about how our knowledgeable team was attentive and efficient during your visit. We look forward to your next visit with us!

September 29, 2022

Service was great as soon as I got there I was taking care of , same thing when I returned the loaner. More

by darryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Orange County responded

Hi Darryl, we are happy to hear our team provided great service during your recent visit. See you next time!

September 28, 2022

Quick efficient great customer service schedule online service loaner etc in and out in record time More

by MARYELLENBEAUREGARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Orange County responded

Hi Mary, we're pleased to see you received quick and efficient customer service from our great team. We'll see you next time!

September 28, 2022

Very professional and great care in the service department. They diagnosed my issue fast and even sent me a video from the technician. More

by Davidvc12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Orange County responded

Hi David, it's wonderful to see you received great service from our professional team. Let us know if we can help with anything else in the future!

September 23, 2022

Courteous prompt service. Service manager took the time to answer our questions and concerns. It was a nice feeling getting into my CLEAN car snd knowing that the service prov More

by brbrinkerhoff53
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Lexus of Orange County responded

Hello, it's wonderful to see you received courteous and prompt service. We'll see you next time!

...
31
...