Lexus of Orange County

Quick response with a detailed explanation of the repairs needed.. did the job and finished quickly.. great communication via text as well. needed.. did the job and finished quickly.. great communication via text as well. More

Excellent customer service attentive to customer needs. Would recommend to others seeks exceptional services. Thank you Would recommend to others seeks exceptional services. Thank you More

The manager contacted me three weeks after purchasing my car regarding the check my bank sent, which was sent to the wrong location.Seeing as that communication being between my bank and the dealership/sale car regarding the check my bank sent, which was sent to the wrong location.Seeing as that communication being between my bank and the dealership/salesman, I do not know why I was contacted multiple times. Ensuring all the details of this transaction are correct were the responsibility of my bank and the salesman’s including the address on the check. I was informed Lexus would handle my registration process but upon being pulled over by a state trooper, I was informed that my car was not registered, and I received a ticket. I contacted Lexus and asked them what happened, and they informed me that my documents were sent back because they needed an actual signature, and not an e-signature done online. Due to the lack of professionalism I would expect from a luxury dealership, I would not recommend this location unfortunately. Overall the facility is nice, and the dealers and staff are pleasant but a positive attitude does not compensate for poor quality of service. More

Very pleasant to deal with. Helpful, knowledgeable and willing to do what’s necessary to close the deal. Helpful, knowledgeable and willing to do what’s necessary to close the deal. More

Very efficient n professional answered every question with clarity Melissa was so easy to work with with clarity Melissa was so easy to work with More

Laidback, courteous, respectful, professional, proficient. Wished someone would get back to me to help me set up my garage doors. There is no buttons on my mirror bottom?! proficient. Wished someone would get back to me to help me set up my garage doors. There is no buttons on my mirror bottom?! More

I am grateful for your staff member. He demonstrated professionalism and he provided me with positive and exceptional service which has left a lasting impression on me. I will not hesita He demonstrated professionalism and he provided me with positive and exceptional service which has left a lasting impression on me. I will not hesitate to recommend your company to others based on the outstanding customer service I received. More

The whole process of buying a used car was seamless, easy and quick. The sales and finance people took care of everything and were knowledgeable and helpful. and quick. The sales and finance people took care of everything and were knowledgeable and helpful. More

Very nice and clean service department. I like that they send you a video as they inspect your vehicle. Will definitely go back. I like that they send you a video as they inspect your vehicle. Will definitely go back. More

Went in for a service. Staff was attentive, polite and accommodating. It felt like they appreciated my business. Completed the service in a timely manner and provided a com Staff was attentive, polite and accommodating. It felt like they appreciated my business. Completed the service in a timely manner and provided a complement car wash. Would highly recommend. More