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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-...
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

November 11, 2022

Excellent service and courteous staff. Easy to schedule a service appointment every time. No complaints ever. More

by Saluki1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Lexus of Orange County responded

Hello, it's wonderful to see you received excellent service during your recent visit with our courteous team. Come see us again soon!

November 11, 2022

It was a pleasure dealing with people with such professional, transparent qualities. I would recommend this dealership to anyone. More

by VILWELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Lexus of Orange County responded

Hello, it's great to see you had a pleasant experience while visiting. We appreciate the recommendation and look forward to seeing you again!

November 07, 2022

The personal very professional, was a nice experience buying a new car. The vendor was great More

by d.fonseca1540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul.
Nov 11, 2022 -

Lexus of Orange County responded

Hello, congrats on your new car! We're pleased to see you had a nice experience working with our professional team. We look forward to seeing you again in the future!

November 07, 2022

Salesmen we’re very helpful and knowledgeable. Obtaining a loan as easy the only problem I had was that my insurance company sent verification of my insurance at the dealership One game the new i More

by cbarnansky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Lexus of Orange County responded

Hello, we appreciate your feedback regarding your recent experience. Please let us know if there is anything we can help with in the future. Take care!

November 05, 2022

My trim came off on the front right side of my car and the manager was very helpful and was able to fix my car. The auto shop employee was not. More

by PUNJ10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people did not give their names to me.
Nov 07, 2022 -

Lexus of Orange County responded

Hello, we appreciate your feedback. Let us know if we can assist with anything else in the future. Have a great day!

November 03, 2022

Treated like royalty. The process was easy and done quickly!! Paul was the best salesman More

by Terrigrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Nov 07, 2022 -

Lexus of Orange County responded

Hello, it's wonderful to see you had a quick and easy experience with Paul. See you next time!

November 01, 2022

Lexus of Orange county dealership was great Chris was very professional and explained what type of service is required It was great experience More

by ylee2848
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Lexus of Orange County responded

Hello, we're pleased to see you had a great experience with Chris. See you next time!

October 25, 2022

So far so good, no problems everyone has been more than helpful and courteous with the appointments More

by Georgezitone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to share your feedback about your experience with us. Let us know if we can help with anything. Have a great day!

October 25, 2022

Great customer service . They knew everything about my vehicle . They were also friendly and prompt . Thank you More

by E073070p
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Lexus of Orange County responded

Hello, we're pleased to learn you received great service from our friendly team. We look forward to seeing you again in the future!

Nov 01, 2022 -

E073070p responded

Ok thank you

October 24, 2022

The service was excellent I was taking care of immediately my vehicle was done in a timely fashion and I got a complimentary car wash More

by Mr.McLeanjr511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lexus of Orange County responded

Hello, we appreciate your feedback about the excellent service you received during your recent visit. See you next time!

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