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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

January 06, 2023

The dtaff is warm and knowledgeable. The place itself is clean snd attractive. Will continue our affiliation with the dealership More

by SUZSEEYA
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to share you positive feedback about our knowledgable team and clean store. Let us know if we can help with anything in the future, have a great day!

January 05, 2023

Exceptional, Michael was very knowledgeable about the wait period so he gave me a loaner vehicle More

by silviolino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Lexus of Orange County responded

Hello, we appreciate your kind feedback about the exceptional service received from Michael. Enjoy the road ahead!

January 05, 2023

Helpful and friendly. Appointments are fast and easy to set up. Service has always been great. More

by Michele.farrell
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Lexus of Orange County responded

Hi Michele, we're pleased to see you always receive great service and help from our friendly team. We'll see you next time!

January 05, 2023

Wonderful experience at Lexus of Orange County from beginning to end! Very supportive and attentive staff and no pressure whatsoever. they have my loyalty. More

by DamianChristian2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Scholten
Jan 10, 2023 -

Lexus of Orange County responded

Hi Damian, we appreciate you giving us the opportunity to work with you. It's great to see you had a wonderful experience with our attentive team. Let us know if we can assist with anything in the future, take care!

January 04, 2023

Always great experience with the service department. Always have loaners available in a reasonable time period. Great work and friendly staff. Can't say the same for my local BMW dealer Which is th More

by Rpetx
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Lexus of Orange County responded

Hello, we appreciate your patronage and glad to see you always receive great service from our friendly team. We look forward to working with you again in the future, take care!

January 04, 2023

Very clean and quiet office. Service was exceptional and staff were welcoming, friendly and respectful. More

by Jacquelinem.dippe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Lexus of Orange County responded

Hi Jacqueline, we're pleased to see you received exceptional service from our friendly and respectful team. See you next time!

January 04, 2023

Very accommodating explains the service procedures during the appointment time. The service advisor is very helpful in answering any questions I may have. More

by Lexus2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to share your feedback about the experience you had recently. Come see us again in the future!

January 01, 2023

Courteous and Friendly staff. Clean facilities, Prompt service. Good communication about service needed and when car is ready More

by sandyrogowski
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Lexus of Orange County responded

Hi Sandy, we truly appreciate your kind feedback. Come see us again in the future, take care!

January 01, 2023

Top notch service from the welcome/check-in to discussion of what needs to be done. Mike Zearfaus, the Service Rep, is always superb in presenting options without overselling. Easy to trust him. Prices are f More

by prof
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Zearfaus, Service Rep
Jan 03, 2023 -

Lexus of Orange County responded

Hello, it's wonderful to see Mike provided you with top-notch service during your visit. Until next time, enjoy the road ahead!

December 31, 2022

First visit to service at this dealership. Quick availability for appointment. Good communication & fast service time. More

by freshnani3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael- service department
Jan 03, 2023 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to share your feedback about the experience you had at our service center. Let us know if we can assist with anything in the future. Enjoy the road ahead!

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