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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

January 17, 2023

Gave me a decent deal on the car but hid problems and history with the car, and when I wanted the problems fixed on the car they told me to take it elsewhere and were not going to fix anything for me. More

by LOCReview
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Nenning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Lexus of Orange County responded

Hello, I regret to hear about the issues you are experiencing with your vehicle. Full transparency is always our goal and apologize if you feel we fell short. Please contact me so we can discuss this in further detail, thank you. Stephen Berkowitz 845-589-5424 Sales Manager

January 17, 2023

My experience with Lexus of Orange County was excellent. Everyone was very friendly- informative and not pushy. Melissa was just as excited as I was that I was purchasing my first new car in 35 years. She s More

by Joanne Renneman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Lexus of Orange County responded

Hi Joanne, congrats on your new car! We're glad Melissa was great to work with and we hope to see you again soon!

January 14, 2023

As always when I go there Mike from the service department does a great job. More

by Randy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 15, 2023 -

Lexus of Orange County responded

Hi Randy, we're pleased you always receive great service from Mike. We'll see you next time!

January 14, 2023

Took excellent care of my car. Had the work done quickly. And kept me informed. More

by dona056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Orange County responded

Hi Dona, we appreciate you taking the time to share your feedback about the quick service you received. See you next time!

January 14, 2023

Gave me satisfactory explanation for extra service requirement. Well organized and good personnel. Well done, More

by miket2029
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Orange County responded

Hi Mike, we appreciate your feedback and pleased you are satisfied with your service. We look forward to working with you again in the future!

January 12, 2023

Reliable, professional and courteous. Their service department is exceptional. They answer all of your questions and provide assistance in learning how to navigate new features. It’s a gr More

by AC!
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Orange County responded

Hello, it's wonderful you received reliable, professional and courteous service from our team. Let us know if we can assist with anything in the future. Have a great day!

January 12, 2023

My experience was great this was not my first time dealing with Steph Jean I previously had an NX 300 F sport three years ago and Steph took me out for my first test drive ever in a Lexus. My lease wa More

by sherise0904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Orange County responded

Hi Sherise, we're pleased you had a great car buying experience with Steph. Let us know if you need anything again in the future!

January 11, 2023

The best this time 👍🏽wonderful happy thank you for take my car and happy I see soon More

by Mirnacaballero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see you are happy with your recent visit. See you next time!

January 11, 2023

so helpful and knowledge able and super friendly the best car buying experience i've ever had. More

by trevorbabcock3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
paul
Jan 15, 2023 -

Lexus of Orange County responded

Hi Trevor, it's great to see our team was helpful and knowledgeable during your experience. Come see us again soon!

January 07, 2023

Always an easy visit and positive experience. Never any issues when I go to dealership More

by lamana172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan
Jan 10, 2023 -

Lexus of Orange County responded

Hello, it's wonderful to see you always have an easy and pleasant experience when you visit. See you next time!

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