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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

March 04, 2023

Wonderful experience! Very professional! We can’t thank Dave Lewis enough for helping my daughter buy her first car! Everyone we came into contact with were very pleasant More

by khawkinsrn16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Orange County responded

Hello, it's great to see you had a wonderful experience with Dave. Come see us again in the future!

March 03, 2023

Pretty chill, they were fast and efficient. I got in and they started working on my car immediately. More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Lexus of Orange County responded

Hi Ali, we appreciate you taking the time to share your experience. We look forward to your next visit!

March 01, 2023

Treated us as valued customers. Excellent sales rep got us the exact car we wanted and the price we wanted. Terrific experience all around. So very pleased. More

by mgottesman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Ghamlouch - sales
Mar 03, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see you had a terrific experience while visiting. We look forward to working with you again in the future!

March 01, 2023

I never get my car fix like I was supposed too and I’m still hearing the noise that was doing More

by julioperez20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Nenning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Lexus of Orange County responded

Hi Julio, I regret to learn you are still experiencing an issue with your vehicle. At your convenience, please contact me so we can discuss this further. Wayne Pfeiffer 845-450-7051 Service Manager

February 28, 2023

The service area is great. Everyone is friendly and they’re honest about the wait time. More

by Stmarrero
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Lexus of Orange County responded

Hello, we truly appreciate this wonderful feedback and our team looks forward to your next visit!

February 24, 2023

Good service, friendly staff and completed the work in a timely way. They told me 1 1/4hr and that's how long it took. I also got a car wash. They could use better snacks. Otherwise, nice, easy visit. More

by 227bonniegoldberg
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Lexus of Orange County responded

Hello, we appreciate you taking the time to share this feedback. We'll see you next time!

February 24, 2023

The service advisor was very helpful and knowledgeable when explaining service intervals with me. The availability of loaners while having services done is also very convenient considering my busy schedul More

by MoparGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see our team was helpful and knowledgeable during your recent visit. We look forward to seeing you again!

February 24, 2023

Every interaction I've had with this dealership has been very professional and helpful. I bought two cars from them and been there for service 6 or 7 with those cars and it's always been a good experience. More

by DEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see you always receive good service from our professional team. We'll see you next time!

February 24, 2023

Muy exelente, muy buen servicio . obtube una revisión completa, un personal muy amable y eficiente More

by fernandezcarolina549
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Lexus of Orange County responded

Hola, gracias por la reseña. Nos vemos en el futuro!

February 24, 2023

Very easy to make appointments and check in and out. Very nice and professional staff makes everything very easy More

by lhairdesigner
Recommend Dealer
Yes
Employees Worked With
Mike In service
Feb 24, 2023 -

Lexus of Orange County responded

Hello, we truly appreciate your kind feedback about the professional service you received. Until next time, enjoy the road ahead!

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