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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

March 19, 2023

The workers are very professional people. They keek their promises and ate very courteous to their costomer. More

by aducophi3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see our team was professional during your recent visit. Come see us again soon!

March 18, 2023

Melissa is the absolute best! This was my third car purchase from her! Always an easy, pleasant experience! More

by pcocchiaesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lexus of Orange County responded

Hello, we appreciate your patronage and kind feedback about Melissa. Come see us again soon!

March 18, 2023

What I care about is time, attention, honesty, and loyalty. At Lexus I got all of those things. Lexus, made the time, gave me the attention that was needed and honest with me and the loyalty as well More

by eebwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lexus of Orange County responded

Hello, thank you for sharing the experience you had with Melissa. We look forward to working with you again in the future!

March 16, 2023

Excellent communication with my salesperson Wilfredo Cruz. Called immediately the next day about the RX I inquired. Stuck with me dealing with my bank and helped me close the deal by getting the right p More

by dalen.sato
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Cruz
Mar 17, 2023 -

Lexus of Orange County responded

Hi Dalen, congrats on your new RX. Let us know if we can assist with anything in the future!

March 15, 2023

Loooove it! !!! This has been the best experience I have ever had in a dealership. These guys made my dream come true. I would recommend everybody to go there f More

by diane.denisse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Lexus of Orange County responded

Hi Diane, congrats on getting your dream car! It's wonderful to see this was the best car buying experience you've had. Our team looks forward to your next visit. Take care!

March 10, 2023

Setup a appointment the day before for a key fob to be programmed no problem quick and easy customer service was great. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Lexus of Orange County responded

Hi Frank, it's wonderful to see our team was able to get you in quickly to program the key fob. Let us know if we can assist with anything in the future!

March 09, 2023

Great service. Nice people. Not pushy. Very clear in explaining all finances. Definitely will be buying another car More

by Delikat83
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Lexus of Orange County responded

Hello, we're pleased to see our team was transparent and provided great service during your visit. See you next time!

Mar 10, 2023 -

Delikat83 responded

Thanks

March 07, 2023

I like the video they do while inspecting your car. Kept you in the loop of things. More

by YVETTE_CLARKE
Recommend Dealer
Yes
Employees Worked With
Employee no longer work there.
Mar 10, 2023 -

Lexus of Orange County responded

Hi Yvette, we appreciate your wonderful feedback. See you next time!

March 05, 2023

I had a problem but the the really stepped up they really did the right thing so happy with them More

by gonzalezeagle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Orange County responded

Hello, we regret to learn your recent experience was not what you were expecting however, we are glad you gave us the opportunity to make things right. If there is anything else we can help with in the future, please reach out. Lexus of Orange County Team

March 04, 2023

Didn’t get to take delivery in the nice dry garage like everyone else to look over my vehicle before taking delivery to get it home and find that my car was joy ridden for 40 miles while I was doing my pap More

by ndrossos28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Orange County responded

Hello, thank you for sharing this feedback. We regret to learn your recent experience was less than satisfactory. If you are willing to contact me directly, I would appreciate the opportunity to speak with you about this, thank you. Stephen Berkowitz 845-589-5424 Sales Manager

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