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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
April 28, 2023
Very courteous and kept me informed during the whole time I was waiting. Addressed some minor issue that I was having with my car as well and got it resolved. 👍 time I was waiting. Addressed some minor issue that I was having with my car as well and got it resolved. 👍 More
by abbedistelburger
Verified CustomerEmployees Worked With
April 28, 2023
He was rude. I took a loaner for the first time. I was told they do not do diagnostics on the weekends so they gave me a loaner. I had my dad in the hospital when I took a loaner for the first time. I was told they do not do diagnostics on the weekends so they gave me a loaner. I had my dad in the hospital when they called on the weekend to tell me they had done the diagnostic on my car, which was confusing because they told they do not do diagnostic on the weekends. Monday I was unable to call because of my dad situation. On Tuesday he texted me threatening me that he was going to charge me $75 for not returning the loaner on Monday. Again I was not expecting anything to be done to the car until Monday which mean I would have returned the car on Tuesday. More
by bmapt32@hotmail.com
Employees Worked With
Michael
April 28, 2023
Great service excellent company I would definitely visit again and tell everyone to check then out I felt very comfortable everything was explained with great understanding again and tell everyone to check then out I felt very comfortable everything was explained with great understanding More
by Joanne Reid
April 27, 2023
Bought used car from this dealer, has had to go back in for service twice having driven it less than 400 miles. No loaner cars available when car in shop for over a week. Not getting calls back from salesm for service twice having driven it less than 400 miles. No loaner cars available when car in shop for over a week. Not getting calls back from salesman, customer service person was rude on the phone. Not a dealership I would ever recommend to anyone. More
by Kraz13
April 22, 2023
The receptionist was fast and accurate. I got in and out fairly quickly, the earlier reminders are also nice. I got in and out fairly quickly, the earlier reminders are also nice. More
by jim
April 22, 2023
Excellent experience, pleasure to work with. Everyone very attentive, straight answers no pressure off any kind, just the way it supposed to be. Great place, great people. Everyone very attentive, straight answers no pressure off any kind, just the way it supposed to be. Great place, great people. More
by poconoringside
Employees Worked With
April 21, 2023
Melissa Horan was a pleasure to work with. This is the second Lexus we bought with her as the salesperson This is the second Lexus we bought with her as the salesperson More
by scarpula
