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Lexus of Orange County

Middletown, NY

4.7
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

May 05, 2023

Excellent service from Adrian. Personable and friendly and gets right to business as not to waste anyone’s time. In and out within a few hours all numbers where transparent and pri More

by dchidsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Lexus of Orange County responded

Congrats on your new vehicle! We're pleased to see Adrian and the team were transparent and friendly while providing excellent customer service. Come visit again soon!

May 04, 2023

Awesome customer service. Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,t More

by xxxmxracer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Lexus of Orange County responded

Congrats on your new ride! We're happy to see you had an awesome car buying experience with our team and we look forward to seeing you again in the future!

May 05, 2023 -

xxxmxracer responded

Since I started looking for a new Lexus every dealership was giving me a bait and switch one price over the phone and even worse over the internet ,than at the time of signing they would tack on $5,000 to $10,000 more . I walked away from 5 signings for my new Rx 350 before I found Orange County Lexus. Your dealership is the only one that has kept their word with the out the door price. And even though I have to drive over 2 hours to get there to pick up my new car you now have a customer for life !!

May 04, 2023

From beginning to end my experience at this dealership was smooth. Will listened and worked with getting me into my first Lexus suv. Great sales agent deserves a raise! The manger was friendly and Steven More

by grace.carr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will went above and beyond to get me a great price on my new Lexus
May 05, 2023 -

Lexus of Orange County responded

Congrats on your new Lexus, Grace! It's wonderful to see you had a smooth car buying experience with Will and Steven. Come visit us again soon!

May 03, 2023

Marc was very accommodating on my needs and ease on proceeding my complicated purchaser process across state lines. More

by emendoza7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Lexus of Orange County responded

We're happy to see Marc was accommodating during your recent experience. We look forward to working with you again in the future!

May 02, 2023

Great buying experience with Mike from the management team. made the process simple and quick. Very happy with my car. More

by ALI J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Lexus of Orange County responded

Hi Ali, it's wonderful to see you had a great buying experience with Mike. Come see us again soon!

May 02, 2023

Very friendly service. Comfortable atmosphere. Competent individuals and speedy resolution to the purchase. Would recommend this dealership to friends and family More

by jeweljm40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Lexus of Orange County responded

Thank you for sharing this kind feedback about the friendly and fast service you received. See you next time!

May 02, 2023

Very competent staff; excellent customer service. Prompt on time repair work, great communication and and excellent facility More

by dcaplicki
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Lexus of Orange County responded

It's wonderful to see your received excellent and prompt customer service from our team during your recent visit. Come visit again soon!

May 02, 2023

He was great explaining my needs and options ! !! He is always giving his customers the best service that the dealer can provide More

by dantil69
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
May 03, 2023 -

Lexus of Orange County responded

We appreciate this wonderful feedback about Chris. Come see us again soon!

May 02, 2023

It was a great experience. All of my questions were addressed in detail and I was able to have everything I needed done More

by josh41994@aol.com
Recommend Dealer
Yes
May 03, 2023 -

Lexus of Orange County responded

Hi Josh, we are happy to see you had a great experience while visiting. We look forward to your next visit!

May 02, 2023

The staff are always friendly at this dealership. They take the time to explain certain features of your car and share a video of the maintenance work they complete on the vehicle. More

by Kspano0627
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Lexus of Orange County responded

We appreciate your patronage and our team looks forward to providing you with friendly service again in the future!

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