Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,460 reviews
May 16, 2023
Called for an appointment and was confirmed very easily. I was greeted when arrived. I described the problem and the team investigated and solved it. Very professional and kind service. I was greeted when arrived. I described the problem and the team investigated and solved it. Very professional and kind service. More
by MKELLY@HVC.RR.COM
Verified CustomerEmployees Worked With
Service rep - Mike
May 14, 2023
On time appointment. Was fast and efficient and they even washed my car. Easy peasy Was fast and efficient and they even washed my car. Easy peasy More
by albertbaker369
Employees Worked With
May 13, 2023
Excellent service. Never have to wait long. Easy to make appointments. Very clean facilities. Professional service Never have to wait long. Easy to make appointments. Very clean facilities. Professional service More
by donnamags0
May 12, 2023
Courteous, pleasant and informative Michael. ....5 Michael offered advice to our questions and clearly explained what the procedure is for replacing the timing chain. ....5 Michael offered advice to our questions and clearly explained what the procedure is for replacing the timing chain. More
by lady-z-47@hotmail.com
Employees Worked With
Michael
May 11, 2023
This was my first Lexus service experience and it far exceeded my expectations. Check in was simple, quick and a loaner car was provided. I was warmly greeted by Chris who immediately addressed a couple exceeded my expectations. Check in was simple, quick and a loaner car was provided. I was warmly greeted by Chris who immediately addressed a couple of questions and concerns I had about my car. Chris called me to update me on the status of my vehicle and my vehicle was returned to me earlier than originally planned. Chris also helped me with an issue that I felt could have been due to the person who owned my vehicle prior to me. I greatly appreciated his help and trust in me. I can't say enough positive things! Great experience. More
by Loertscherc@gmail.com
Employees Worked With
Chris
May 10, 2023
Had my vehicle serviced by Lexus of Orange County, smooth process from setting up the appointment online and getting the service done on the day. Very professional and great staff. process from setting up the appointment online and getting the service done on the day. Very professional and great staff. More
by Angel.rivera2
Employees Worked With
Michael Zearfaus
May 06, 2023
Very curious and professional. Timing was not bad. They were able to address the the situation and tackle it in a timely manner. Timing was not bad. They were able to address the the situation and tackle it in a timely manner. More
by VKAMA
Employees Worked With
May 05, 2023
Straight forward and do honor their promises. I would recommend this dealership. Melissa is great. I would recommend this dealership. Melissa is great. More
by VERA_LUSHI
Employees Worked With
May 05, 2023
My salesman was fantastic. He knew exactly how to communicate with me. Very deserving of his Carfax trophy. He knew exactly how to communicate with me. Very deserving of his Carfax trophy. More
by gustavodutra60
Employees Worked With
