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Lexus of Orange County

Middletown, NY

4.7
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

May 21, 2017

My experience at Prestige Lexus Management and sales are extremely professional. This was my first time buying a car on my own, as a divorced mom of four. Scott and Joe and Jose mad More

by PamJ1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pascarelli, Scott Litt, Jose Pagan
May 17, 2017

Very friendly Very professional This was my 2nd time at a dealership.the first on I went to was very pushy and not too friendly. This one was the opposite,very friendly . Chris ask More

by Nice dresser
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Caberea Jr.
May 08, 2017

Great Team Leased my new IS300 and had a great experience.. Very helpful and they all worked as a team. They actually went lower on the payment then expected. Hi More

by Pbpizzaplus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich and Scott
May 01, 2017

A wonderful experience due to the client adviser I recently leased a Lexus IS 300 and worked with Richard Shadrin, a client adviser. He was friendly and knowledgeable and I never felt like I was bei More

by bperlgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Shadrin, Scott Litt, Jose
April 10, 2017

Great service My sons car was sent to lexus for a recall, little did I know it wasn't inspected. Joe Scallo was kind enough to call me and let me know and was hap More

by Mommyb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
April 10, 2017

Wonderful Chance Encounter I've passed Prestige Lexus many times while driving in and around Middletown and happened to notice a Ford F-150 in their lot. I had purchased my prev More

by Mance1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Joe & Steve
April 06, 2017

Gabriella and Joe will get you what you need Woody, the GM, is a true professional. He orchestrated a great deal with Gabriella and Joe Zaccaria for a beautiful CPO ES350. All the positive revie More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella Caltabellotta, William Woodword, Joe Zaccaria, Scott Litt
Apr 08, 2017 -

123456 responded

Hello, This is the same person who wrote the review above. I take back what I said after speaking with Woody, who was a true professional. He mitigated the situation I had and now realize all of the negativity was the fault of Scott Litt. Gabriella was an outstanding help and it was unfortunate when we first met and I now realize she was pressured into following the orders of her boss, which is not a reflection of her at all. I ended up buying a beautiful CPO Lexus ES30 and Woody and Gabby are the real representation of Prestige Lexus on Middletown. All the positive reviews are accurate and I highly recommend going there and dealing with Gabby directly. She was a pleasure to do business with. However, stay for away from her boss Scott. The guy is a complete sleaze and deserves to be fired.

April 06, 2017

Outstanding Service and Follow Through I was picking up a Certified 2015 RX235 and heard a light pinging coming from the gas tank. I was convinced there was defect in the fuel pump / sendin More

by firstlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Woody
April 04, 2017

a pleasant buying experience We visited the dealership with the intent of just having a test drive. The sales representative, Mike was very nice and did not pressure us. Site mana More

by newLEXUSowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Joe
April 02, 2017

Absolutely amazing car buying experience! I purchased a preowned 2015 Lexus IS from this dealership last Saturday, and it was such a GREAT experience. This is how every car dealership should o More

by rphelan0188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella Rizzuti, Scott Litt, Joe Zaccaria, William “Woody” Woodward
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