Lexus of Orange County

Needed help while traveling and received it immediately! Me and my family was traveling back to our home in Québec and something broke in my windshield washer and they repaired everything for free and helped Me and my family was traveling back to our home in Québec and something broke in my windshield washer and they repaired everything for free and helped me out as soon as I arrived. If I would be living near by of course this would be my dealership! Special thanks to Joseph G. Scalo the manager and Alex the repair man who repaired everything. More

Good experience. This is a new dealership and they were very helpful with my situation. Very knowledgeable. The only knock is that I didn’t get my car set up for Bluet This is a new dealership and they were very helpful with my situation. Very knowledgeable. The only knock is that I didn’t get my car set up for Bluetooth, Time etc...they totally apologized & asked me to come back. I wouldn’t hold this against them because they were good. This is just to let anyone after me know to request it before you drive off the lot. More

Prestige - Excellent place to buy car I got excellent service from the sales officer- Melissa describing all required details and nice walkthrough about the car while test drive. Very p I got excellent service from the sales officer- Melissa describing all required details and nice walkthrough about the car while test drive. Very patient and very friendly. Looking forward to visit again More

Prestige of Middletown great place to buy a car. The whole transaction from the beginning went smoothly and our salesman Ed made that happen. Everything about the car was explained to us in an easy The whole transaction from the beginning went smoothly and our salesman Ed made that happen. Everything about the car was explained to us in an easy to understand way and all questions we had were answered. The car is all I dreamed it would be. Definitely deserves a five star rating. More

Excellent We went to test drive a pre-owned car we had seen online. We purchased the car. Ed was very helpful and we felt no pressure to buy which was appreciat We went to test drive a pre-owned car we had seen online. We purchased the car. Ed was very helpful and we felt no pressure to buy which was appreciated. The whole transaction was very smooth and we were able to bring home our car that day. The financial guy (whose name escapes me) was great too and he got us a better rate than we were expecting from our bank. We would definitely go back to Prestige Lexus to purchase another car! More

Amazing experience I live in Central New York and was about three hours away from the dealership. Most of our correspondence was through phone and text. Ed was very quic I live in Central New York and was about three hours away from the dealership. Most of our correspondence was through phone and text. Ed was very quick to get back to me and always had an anwser to my questions. When I drove down to pick the car up it was parked inside and freshly detailed. I handed over all my paperwork and everything was taken care of. Signed a few documents and off I went. Overall it was a great experience, I highly recommend you give them a try. More

New car Purchase Wow! I am so impressed! I was treated with dignity and respect! This was my first experience buying a "luxury" car. I had such a horrible experience Wow! I am so impressed! I was treated with dignity and respect! This was my first experience buying a "luxury" car. I had such a horrible experience with another dealer, I put my faith in Jose and he completely upheld ALL his promises! Melissa was very mild mannered and listened to me talk out my anxieties and treated me like an equal! Although, I had to settle on the grey, I totally am in love with my new car and my TOTAL experience. This is definitely a "December to remember". I highly recommend this dealership! Merry Christmas! Thank you Prestige! THANK YOU! More

Excellent service We went to Lexus to test drive a NX300 for possible purchase. After driving the vehicle we decided that we wanted one. Unfortunately they didn't hav We went to Lexus to test drive a NX300 for possible purchase. After driving the vehicle we decided that we wanted one. Unfortunately they didn't have one with the right options and colors in stock. Ed told us he would find the right one for us - and he did. Everything worked out well. Ed was very pleasant and knew everything about the car. More

very good to work with shopped around on internet and at other local Lexus dealers, ran into Ed at Prestige Lexus, he was very informative and knew a lot about the product. shopped around on internet and at other local Lexus dealers, ran into Ed at Prestige Lexus, he was very informative and knew a lot about the product. More

Fantastic! Melissa is a very sweet down to earth saleswoman. I would highly recommend as she was courteous and pleasant and didn't give the "pushy" saleperson vi Melissa is a very sweet down to earth saleswoman. I would highly recommend as she was courteous and pleasant and didn't give the "pushy" saleperson vibe that I detest. Would definitely purchase another vehicle from Prestige! More