Lexus of Orange County

Easy, efficient and friendly This was a routine service visit. The vehicle required some additional unexpected repairs but the service center had a loaner vehicle which was great This was a routine service visit. The vehicle required some additional unexpected repairs but the service center had a loaner vehicle which was greatly appreciated. The individuals I interacted with were friendly, efficient and personable. More

Great service I have visited this dealer several times and everytime I feel very comfortable about the service. Joe is always friendly and professional. I look for I have visited this dealer several times and everytime I feel very comfortable about the service. Joe is always friendly and professional. I look forward to having my new car serviced here for many years to come. Melissa helped me get my pre-owned ES350. I just like her a lot, and didn’t even bargain about the displayed price, not even one penny.😉 More

Pleasure Always a pleasure doing business at Lexus in Middletown. Staff are professional, attentive, polite and attentive...glad we now have a Lexus dealershi Always a pleasure doing business at Lexus in Middletown. Staff are professional, attentive, polite and attentive...glad we now have a Lexus dealership in Orange County. More

Excellent Service The best deal in the area please go see melissa very professional and friendly sales person she got me the deal i wanted in the whole tri state area. The best deal in the area please go see melissa very professional and friendly sales person she got me the deal i wanted in the whole tri state area. More

Excellent! Excellent service, great product and helpful people. Would highly recommend. I am always very confident when I take my vehicle to Prestige in Middleto Excellent service, great product and helpful people. Would highly recommend. I am always very confident when I take my vehicle to Prestige in Middletown, NY More

general maintaince I brought in my SUV for a general tune-up as usual the staff is just awesome. They do a great job in keeping my car running strong for many years to I brought in my SUV for a general tune-up as usual the staff is just awesome. They do a great job in keeping my car running strong for many years to come. More

Unscheduled oil change I stopped in late on a Saturday afternoon without an appointment to see if they could do an oil change while I waited for it. The service manger, Jose I stopped in late on a Saturday afternoon without an appointment to see if they could do an oil change while I waited for it. The service manger, Joseph Scalo, told me I was due for an extensive service which would take quite some time. He offered me a loaner car and said he could have my car done by Monday. He called me Monday morning and let me know my front brakes were in need of replacement and mentioned my battery showed signs of weakness. I authorized the repair and he called me in the afternoon saying my car was done. When I picked it up, I was pleasantly surprised as they washed my car and the bill for repairs was exactly as quoted. More

friendly informative, knowledgeable Sales representative Jeffrey Donati was very helpful in explaining the dashboard functions I was having a problem with. I also contacted a service r Sales representative Jeffrey Donati was very helpful in explaining the dashboard functions I was having a problem with. I also contacted a service rep at this dealer Chris who walked me through some tech stuff with ease. I would highly recommend this dealership to anyone. More

Nice folks making the transaction work Everyone that we met was friendly,helpful and worked hard to get us into the car we wanted. All had wonderful senses of of humor, were avid dog lovers Everyone that we met was friendly,helpful and worked hard to get us into the car we wanted. All had wonderful senses of of humor, were avid dog lovers and completed their tasks with speed and skill. They answered all our questions and were helpful at every turn. Hamid,Matthew,Sabrina, Mellisa( provided the info on how everything worked ) and the general manager were outstanding in being helpful. There were numerous distractions including a major snow storm and the additional work load due to the change in ownership. Still got everything done on time. More

Customer Service Top Notch Anthony Donati was a genuine pleasure. Matt was straight forward regarding financing and helped me find the best deal. I was pleasantly surprised to Anthony Donati was a genuine pleasure. Matt was straight forward regarding financing and helped me find the best deal. I was pleasantly surprised to find the experience to be effortless. The entire staff were attentive and the process was handled in a proffesional manner and with my best interests at heart. I drove out with a polished car, and it was exactly as I was looking to find. But Anthony was the driving force of source of service. Thanks Prestige! More