Lexus of Orange County

Awesome ! Awesome ! Awesome! Melissa is a rockstar! She made the entire process so easy.. A true hustler and very dedicated person! I have a newborn and travelling was tough to bu Melissa is a rockstar! She made the entire process so easy.. A true hustler and very dedicated person! I have a newborn and travelling was tough to buy the car and do the formalities , this girl continuously kept in touch , did not loose her cool and waited for us for3 weeks to come and buy the car.. She prepared everything in advance to expedite the process . Supported by a great team , she made sure we get what we want and to an extent we did get what we wanted.. I would give more than 5 stars if I could to her and the entire team of Lexus Middletown,NY. More

Great experience! I bought a Lexus IS 300. Melissa and everyone there were friendly and very professional. They were patient with us and explained everything very well. I bought a Lexus IS 300. Melissa and everyone there were friendly and very professional. They were patient with us and explained everything very well. They gave us an excellent price for our trade in. We will recommend this dealership to our friends. More

Miraculous!! Both of these employees of prestige Lexus of Middletown went above and beyond helping me get the car that I wanted even though my situation was not id Both of these employees of prestige Lexus of Middletown went above and beyond helping me get the car that I wanted even though my situation was not ideal for credit companies. I am eternally greatful for them helping me get on my feet. More

service I am very satisfied with my 40k mile service and air bag recall. Joe Scalo is great and on top of everything. Would go there again! I am very satisfied with my 40k mile service and air bag recall. Joe Scalo is great and on top of everything. Would go there again! More

FANTASTIC AND EXCITING The staff made our first experience with Lexus an easy and pleasurable one. Melissa was a pleasure to deal with. From start to finish it went very smo The staff made our first experience with Lexus an easy and pleasurable one. Melissa was a pleasure to deal with. From start to finish it went very smooth. More

Scheduled maintenance Easy to make an appointment. On time, Was given estimated time it will take and the service was performed within the time estimate that was provided. Easy to make an appointment. On time, Was given estimated time it will take and the service was performed within the time estimate that was provided. More

Exceptional Service From our Saleswomen Melissa has taken time out to help us decide what is best for our circumstance and what we decided was to absolutely do the sale with her, even though Melissa has taken time out to help us decide what is best for our circumstance and what we decided was to absolutely do the sale with her, even though were putting it off for a year. We are going to stay in touch and she will have ultimately help us do a future planning of getting our dream car, which I feel everyone should get their dream car, if it is going to make you and your family happy. More

Very Friendly great dealership Very happy with service from Joseph Scala...he was friendly and helpful. He gave me his personal card in case I needed to make another appointment. Very happy with service from Joseph Scala...he was friendly and helpful. He gave me his personal card in case I needed to make another appointment. More

Hassle free / straight forward I was searching for a GS-F for weeks and the second I saw the listing for one at Prestige Lexus of Middletown, I just knew my search had come to an en I was searching for a GS-F for weeks and the second I saw the listing for one at Prestige Lexus of Middletown, I just knew my search had come to an end. I called to inquire and after a warm greeting I was transferred to Ed, not only knowledgeable professional, but a great standup man. He answered every single question I had and went above and beyond to make sure the vehicle was exactly what I wanted before I embarked on a hundred miles drive to them. As soon as I got there I was warmly greeted and the rest is history. The whole prestige family did everything to make sure I was happy with the deal and got what I wanted. There were no tricks, no mind games, just pure professionalism and courtesy. This was by far the best purchasing experience I have ever had. More

My First Certified Lexis Today my wife and I picked up our first cetified preowned car. All our previous car purchases were for new cars. We were totally impressed by the cond Today my wife and I picked up our first cetified preowned car. All our previous car purchases were for new cars. We were totally impressed by the condition of this almost new car with less than 18,000 miles on the odometer. The purchase process was tranparent. We dealt with Ed and were not bounced from person to person during the purchase process. After we agreed to a price for the car and the trade in of our old vehicle, we dealt with Matt who was thoroughly organized and a pleasure to work with on the purchase documents. I would definitely recommend Ed to anyone looking to buy a Lexus in the Middletown area.. More