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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
May 25, 2018
Amazing customer service! Every customer experience with Joe and his team have been outstanding!! They always go above and beyond make you feel respected and cared for and time Every customer experience with Joe and his team have been outstanding!! They always go above and beyond make you feel respected and cared for and timely resolve any issues. Thank you Joe for always being there for our family. You set the bar high for how a luxury vehicle’s service should be in the industry! More
by MDiPoalo
Verified CustomerEmployees Worked With
Joseph Scalo
May 25, 2018
Top flight service experience Vsisting NY from Virginia. The 12 volt battery on my RX 450h needed replacement. Drove in without an appointment and Joe Scalo was very welcoming. Got Vsisting NY from Virginia. The 12 volt battery on my RX 450h needed replacement. Drove in without an appointment and Joe Scalo was very welcoming. Got my car serviced and cleaned immediately! Excellent, fast service with a smile when I was in need. Thanks! More
by MichaelZito
Employees Worked With
Joseph Scalo
May 24, 2018
n/a donot understand what you are asking! came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusigna came in for an oil change. full inspection and car wash added at no cost. very courtious and professional service. thank you vey much, Art Lusignan More
by ALUSIGNAN
May 22, 2018
Product Delivery Presentation Excellent product presentation delivered by Melissa Horan prior to taking delivery of the next generation LS500. The technology enhancements have bee Excellent product presentation delivered by Melissa Horan prior to taking delivery of the next generation LS500. The technology enhancements have been greatly improved upon from the last generation and Melissa's knowledge was very impressive. Melissa will be a great resource to call should questions regarding the LS features arise during the early days of ownership. More
by Paul P.
Employees Worked With
May 21, 2018
Great Service provide us with great services . We just moved from Lakewood, WA and we look on the Lexus website for a dealer because our vehicle needed service. Joe provide us with great services . We just moved from Lakewood, WA and we look on the Lexus website for a dealer because our vehicle needed service. Joe treated us like Family. More
by WIG_TORRES
Employees Worked With
Joseph Scalo
May 19, 2018
THEY ARE NOT JUST A DEALERSHIP , THEY TREAT YOU LIKE FAMILY I LOVE THAT THEY ARE HONEST! AND TREAT YOU LIKE YOU AND YOUR VEHICLE MATTER. WE HAD HONDA BEFORE AND every time I HAD TO GO BACK TO MOREHEAD HONDA ID I LOVE THAT THEY ARE HONEST! AND TREAT YOU LIKE YOU AND YOUR VEHICLE MATTER. WE HAD HONDA BEFORE AND every time I HAD TO GO BACK TO MOREHEAD HONDA ID WANNA SCREAM, THEY TREATED US HORRIBLE AND SO I SOLD THE CAR SO I DIDNT HAVE TO DEAL WITH THEM. WHEN WE FOUND LEXUS IT WAS INDEED A BLESSING. THEY HAVE OUR HEARTS AND MY HUSBAND IS BEYOND IMPRESSED! THANK YOU PRESTIGE LEXUS OF MIDDLETOWN. JOSEPH SCALO AND CINDY YOU ROCK !!!!! More
by AUDIIBENDICION
Employees Worked With
Joseph Scalo
May 18, 2018
2015 RX450H was a great experience even in a horrible thunder storm and tornados Matt was very efficient and made me feel very comfortable, he went over everythin was a great experience even in a horrible thunder storm and tornados Matt was very efficient and made me feel very comfortable, he went over everything he did so I had no surprises, my new car was cleaned, gas was put in it. Total experience was awesome I will go back again when ready for another car. More
by debschwandt
Employees Worked With
John Roscino, Joseph Scalo, Gaylord Buck, Matthew Gallagher
May 18, 2018
Test drive RX 350L The sales department was friendly and understood my needs from the moment I entered the show room I was taken care with courtesy. The sales associate The sales department was friendly and understood my needs from the moment I entered the show room I was taken care with courtesy. The sales associate Melissa Horan was knowledgeable in answering all my questions. There was never any pressure only the desire to educate me on the Lexus product features. During our short facility tour she took the time exchange pleasantries with a previous customer while they waited service on their car. This showed the aftercare that a purchaser will receive. More
by GCBZ06
May 16, 2018
Great service Lexus of moddletown is wonderdul. They are helpful and expedient. I would rexcommend them.. its always easy to get loaner and people are always friend Lexus of moddletown is wonderdul. They are helpful and expedient. I would rexcommend them.. its always easy to get loaner and people are always friendly and helpdul. More
by ALLYSONGREENE
Employees Worked With
Joseph Scalo
May 16, 2018
Tokyo...We have a problem! Vehicles today are technologically complex pieces of (hopefully) highly efficient machinery. When there is a problem, one needs to be able to depend Vehicles today are technologically complex pieces of (hopefully) highly efficient machinery. When there is a problem, one needs to be able to depend on the experts nearby. Introducing Joseph Scalo and the experts that work with him. My RX350 had a problem that just a handful of vehicles have had in the US. The technicians at Prestige Lexus of Middletown worked tirelessly to resolve the issue, but even the best need to call on those with a more in-depth knowledge of the technical idiosyncrasies that arise. They brought in a cou[ple of engineers from Japan, where my Lexus was built, to assess the situation. Smart move! With a painstaking, multi-facitted approach, coupled with “state of the art” equipment, the issue was put to rest. I am happy to say that I have my beautiful RX back where it belongs...home. It takes a team of true professionals to recognize and resolve problems, working outside the normal comfort zone of “in house” talent. There is plenty of talent at Middletown Lexus, and it shines...especially when they have to think “outside the box.” Thanks to you Joe, and the entire Lexus team around the world. More
by R Hoskins
Employees Worked With
To numerous to include without omitting someone special. , Joseph Scalo
