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Lexus of Orange County

Middletown, NY

4.7
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

June 02, 2023

I’m a Repeat customer and will be again. great dealership. Fast, easy, trustworthy, and nice. Sale was seamless no issues. Love Melissa! More

by MELISSA.A.SCHILIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lexus of Orange County responded

We appreciate your patronage, Melissa! It's wonderful to see you had another fast, easy and seamless car buying experience with our team. We look forward to your next visit!

May 30, 2023

I need to start off by saying I’m a Chief Financial Officer for a large Auto Group in NJ. My level of expectation is high. Lexus of Orange County Exceeded it in their Service Department. From the momen More

by vvence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Lexus of Orange County responded

We appreciate you taking the time to share this experience. Our team looks forward to providing you with phenomenal service again in the future, have a great day!

May 30, 2023

I have bought many new cars in my lifetime. Buying from Orange County Lexus was an exceptional buying experience. My salesperson Paul provided great, informative no pressure service. The sales More

by Jack A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Scholten
Jun 01, 2023 -

Lexus of Orange County responded

We are pleased to hear you had an exceptional buying experience with our team, Jack. Let us know if we can assist with anything in the future, take care!

May 30, 2023

Very friendly and very helpful staff Very friendly and very helpful staff Very friendly and very helpful staff More

by LANA
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Lexus of Orange County responded

It's great to see our team was friendly and helpful during your recent visit, Lana. See you next time!

May 25, 2023

Work was done efficiently. Michael was helpful, informative and courteous. All in all, a good experience. More

by jamesmmcgarvey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
May 26, 2023 -

Lexus of Orange County responded

We are happy to see Michael was helpful, informative and courteous during your recent visit. Come see us again in the future!

May 23, 2023

Everyone there was sweet and gave great service Wil was my Rep who was very nice and helpful but over all I like the whole office everyone served you with patients and respect More

by lauvoncollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
May 24, 2023 -

Lexus of Orange County responded

We appreciate you taking the time to share your recent experience with our team. Come visit us again soon!

May 23, 2023

Went in for my 10k service. Everyone was courteous and professional. Quickly got me in to a liane and sent me a video walk through of the service as it was happening. Very happy More

by cehaightiii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Lexus of Orange County responded

We're glad to see you are very happy with your recent visit! We look forward to providing you with courteous and professional service again in the future!

May 22, 2023

Great service,knowledgeable & friendly staff. Would definitely come back again. Would recommend to friends & family. More

by dhallen03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Lexus of Orange County responded

We are happy to see you received great and knowledgeable service from our friendly team. Thank you for the recommendation, see you next time!

May 21, 2023

Very professional and courteous. The only negative comment is detail of vehicle was poorly fone. More

by TEJ9955
Recommend Dealer
Yes
Employees Worked With
Hadsan
May 24, 2023 -

Lexus of Orange County responded

It’s great to see our team was professional and courteous during your visit; however, it’s unfortunate to see the condition of the vehicle wasn’t satisfactory. I would like the opportunity to address this and would appreciate hearing from you at your earliest convenience. Steve, Mike, Or Dave in Sales 845-450-7051 Service Manager

May 20, 2023

It has been over 3 weeks and they have failed to payoff my car loan More

by Docmif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Berkowitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Lexus of Orange County responded

It’s unfortunate to learn about your vehicle loan not being paid off and I would like the opportunity to address this with you directly. Please contact me at your earliest convenience, thank you. Stephen Berkowitz 845-589-5424 Sales Manager

May 23, 2023 -

Docmif responded

Please call me to discuss this As of today capital one auto finance has not received the payoff of the 2017 Santa Fe I traded in with you on April 27th. I have made multiple attempts to speak with someone at your dealership and only get sent to voicemail and get no return calls. 914-715-6356

May 24, 2023 -

Lexus of Orange County responded

Hello Mark, You did speak with David from our dealership a few days ago and he assured you the vehicle will be paid off . I did check your account this morning and it is showing as paid. If capitol one is reaching out to you with any questions, please have them reach out to me directly. Sincerely, Stephen Berkowitz Sales Manager 845-346-0861 Lexus of Orange County

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