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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
July 30, 2018
Professional and accomodating... This dealership is what one would expect from Lexus......... mechanic was very thorough in his inspection........ service mgr Joe answered all my ques This dealership is what one would expect from Lexus......... mechanic was very thorough in his inspection........ service mgr Joe answered all my questions about my cherished GS 350...... we chatted about life in general.......put simply, I trust this dealership......also, coffee was excellent. More
by FINDOG1947
Verified CustomerEmployees Worked With
Joseph Scalo
July 30, 2018
Estimate For Repair Service was quick and very friendly. Everything was prepared as requested. Will be coming back for future service on my car. Thank you very much!! Service was quick and very friendly. Everything was prepared as requested. Will be coming back for future service on my car. Thank you very much!! More
by LAYNESARAVIA
Employees Worked With
Joseph Scalo
July 30, 2018
Excellent customer experience I recently moved to Orange County, and I needed to get my Lexus GS 350 its NY State inspection. Even though this was a small service event, I was abl I recently moved to Orange County, and I needed to get my Lexus GS 350 its NY State inspection. Even though this was a small service event, I was able to get an appointment quickly, and the wait was very comfortable. And the car was even washed! More
by artkruk
Employees Worked With
July 29, 2018
Hands down Best dealer I’ve been to!!!!! So my dad and I went to this dealer after we have been looking and pickup trucks for sometime because his last vehicle had engine failure. He sees a l So my dad and I went to this dealer after we have been looking and pickup trucks for sometime because his last vehicle had engine failure. He sees a listing on the web and contacted the dealer. They were quick responding and beyond friendly. We went to the dealer they were so welcoming and genuine. They did not make us feel pressured. We spoke with Melissa and Matt they were very smooth going and helpful. They helped use all the way to the end and and made sure we left in a vehicle the same day that fitted our budget.. I highly recommend Melissa and Matt they are great people!!!! More
by Etat7998
July 27, 2018
Priceless Experience This review is from the average man! As i walked in Lexus of Middletown and was greeted by Melissa Horan with the biggest smile and positivity. She wo This review is from the average man! As i walked in Lexus of Middletown and was greeted by Melissa Horan with the biggest smile and positivity. She worked her magic and got everyone involved. Then Matt Gallagher was introduced to me as her finance manager one of the key figure in my visit to getting a car at Lexus middletown. I told them my poor situation and they helped me get a car with all the tools available. Matt and Melissa worked their magic with one of the nicest and honest GM Gaylord Buck to get me a car. I am going to recommend Lexus of Middletown to anyone who is looking for a car. To Everyone in this dealership, it was an honor receiving this car from you guys and it was a great experience full of laughter. More
by Hoelymoely
Employees Worked With
Other Employees :
Gaylord Buck, Matthew Gallagher, Sabrina Allocca
July 26, 2018
Professional and the best service ever! The service is by far the best due to the leadership of Joe Scalo in the service department. He knows how to deal with customers and explains the repa The service is by far the best due to the leadership of Joe Scalo in the service department. He knows how to deal with customers and explains the repairs in detail. His honesty and professionalism are what brings me back to Lexus in Middletown! More
by Debr
Employees Worked With
Joseph Scalo
July 26, 2018
Good Communication with Service Depart. I brought my car in for Vanlizism, my driver side & passenger side mirrors were stolen, so I needed to have them replaced. Chris Nanning kept me info I brought my car in for Vanlizism, my driver side & passenger side mirrors were stolen, so I needed to have them replaced. Chris Nanning kept me informed on the process while working with my insurance agent. Prestige got the mirrors ordered quickly and the job took only a few days to get completed. I will be back in the future. Thank you! More
by Lyense0808
Employees Worked With
July 25, 2018
AWESOME! Awesome staff, service and loaner...simply awesome! Could not be happier with service! You will be pleased with everyone you deal with - especially J Awesome staff, service and loaner...simply awesome! Could not be happier with service! You will be pleased with everyone you deal with - especially Joe Scalo! More
by BARRYCLAN
July 21, 2018
Great Experince Overall a very good experience. Even though I was looking at a used car, not even a Lexus, my salesperson Melissa, was great. Very nice, friendly, and Overall a very good experience. Even though I was looking at a used car, not even a Lexus, my salesperson Melissa, was great. Very nice, friendly, and helpful. Melissa, Ed, and Matt all went out of their way to help me get this car. Would highly recommend this dealership to others. More
by Stuart Goldberg
Employees Worked With
July 20, 2018
Lexus The staff was extemely engaging and helpful through my car buying experience and I would highly recommend it to friends and family in the future. The staff was extemely engaging and helpful through my car buying experience and I would highly recommend it to friends and family in the future. More
by abur4398
