
Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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No Pressure Buying Experience Everyone at Prestige Lexus of Middletown was a pleasure to work with. Our salesman Glen didn’t hover, yet was readily available to answer any question Everyone at Prestige Lexus of Middletown was a pleasure to work with. Our salesman Glen didn’t hover, yet was readily available to answer any questions. Melissa was extremely patient and knowledgeable when answering our tech questions. Matt was quick and efficient with paperwork. Overall, a great buying experience!!! More
lexus of Middletown Melissa was great. No pressure. Told her exactly what I want. Test driving the same day and got the car the next. Numbers were right on. I would recom Melissa was great. No pressure. Told her exactly what I want. Test driving the same day and got the car the next. Numbers were right on. I would recommend this dealership. More
Oil Change and Loaner The staff at Lexus was extremely helpful and very professional. They met all my needs and expectations and even took care of my inspection after notic The staff at Lexus was extremely helpful and very professional. They met all my needs and expectations and even took care of my inspection after noticing it was due at the end of the month. More
Airbag recall The employees at the Lexus dealership in Middletown were very professional, kind and efficient. I have no complaints with the care they took with my The employees at the Lexus dealership in Middletown were very professional, kind and efficient. I have no complaints with the care they took with my vehicle. One thing they forgot to do was to fill up my tank, but when I notified them about this, they were more than accommodating in making sure that this would be taken care of. More
Great experience I came in on Monday night, was able to test drive the vehicle I wanted, there was no pushiness to look at a different vehicle and i left with the SUV I came in on Monday night, was able to test drive the vehicle I wanted, there was no pushiness to look at a different vehicle and i left with the SUV i wanted Tuesday night More
Kudos to Middletown Lexus Dealing with Mike Caifa was our pleasure. Very professional with outstanding knowledge of the ES 350. No pressure at all. This is our first Lexus e Dealing with Mike Caifa was our pleasure. Very professional with outstanding knowledge of the ES 350. No pressure at all. This is our first Lexus experience and it's a winner!! More
DMass Great facility! The service department is excellent. They were very courteous and accommodating. Very informative on work to be performed and complete Great facility! The service department is excellent. They were very courteous and accommodating. Very informative on work to be performed and completed work as scheduled More
Dealership above & beyond Ed, Jeff, & Matthew made our experience in purchasing our ES 350 a pleasure. Very smooth transaction, no pressure, very professional. Would highly Ed, Jeff, & Matthew made our experience in purchasing our ES 350 a pleasure. Very smooth transaction, no pressure, very professional. Would highly recommend this dealership. thank you More
Perfect Customer Service Joseph Scalo is a model employee. He took me to my car, while it was being worked on, to show me the damage on my driver side tire. He explained the p Joseph Scalo is a model employee. He took me to my car, while it was being worked on, to show me the damage on my driver side tire. He explained the problems with it and why I should consider getting a new tire. He gave me a price range and wasn't pushy about getting it done. I felt like he only cared about my safety on the road. More
Excellent experience Friendly, helpful and professional as always describes the team at Lexus of Middletown. A malfunction on the "lane assist" was dealt with quickly and Friendly, helpful and professional as always describes the team at Lexus of Middletown. A malfunction on the "lane assist" was dealt with quickly and at no cost to me. More