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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

August 16, 2018

No Pressure Buying Experience Everyone at Prestige Lexus of Middletown was a pleasure to work with. Our salesman Glen didn’t hover, yet was readily available to answer any question More

by Diane F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Campbell , Gaylord Buck, Matthew Gallagher
August 16, 2018

lexus of Middletown Melissa was great. No pressure. Told her exactly what I want. Test driving the same day and got the car the next. Numbers were right on. I would recom More

by twcwally1
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaylord Buck, Matthew Gallagher
August 16, 2018

Oil Change and Loaner The staff at Lexus was extremely helpful and very professional. They met all my needs and expectations and even took care of my inspection after notic More

by erind76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Airbag recall The employees at the Lexus dealership in Middletown were very professional, kind and efficient. I have no complaints with the care they took with my More

by JOAPP65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy (I don't remember her last name)
August 10, 2018

Great experience I came in on Monday night, was able to test drive the vehicle I wanted, there was no pushiness to look at a different vehicle and i left with the SUV More

by adriannerydell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylord Buck, Matthew Gallagher, Michael Caifa, Sabrina Allocca
August 06, 2018

Kudos to Middletown Lexus Dealing with Mike Caifa was our pleasure. Very professional with outstanding knowledge of the ES 350. No pressure at all. This is our first Lexus e More

by rickest96
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo, Gaylord Buck, Matthew Gallagher, Michael Caifa
August 03, 2018

DMass Great facility! The service department is excellent. They were very courteous and accommodating. Very informative on work to be performed and complete More

by DMASSARO7225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Dealership above & beyond Ed, Jeff, & Matthew made our experience in purchasing our ES 350 a pleasure. Very smooth transaction, no pressure, very professional. Would highly More

by karen588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Habasi, Matthew Gallagher, Jeffrey Donati
July 31, 2018

Perfect Customer Service Joseph Scalo is a model employee. He took me to my car, while it was being worked on, to show me the damage on my driver side tire. He explained the p More

by NICKB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo
July 31, 2018

Excellent experience Friendly, helpful and professional as always describes the team at Lexus of Middletown. A malfunction on the "lane assist" was dealt with quickly and More

by HKAYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Scalo
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