Lexus of Orange County

Easy to do business The where up front and explained everything clearly. Things where explained so I understood what my car needed. Chris was very nice and keep me update The where up front and explained everything clearly. Things where explained so I understood what my car needed. Chris was very nice and keep me updated on time. More

Excellent Customer Service Nick was very professional and helpful. He answered all of my questions and took all the time I need to review the features of my car. All of the docu Nick was very professional and helpful. He answered all of my questions and took all the time I need to review the features of my car. All of the documentation had been prepared for me, so there was nothing that I had to do. More

Where is the sixth star? Every step of the way, the staff was so gracious and responsive. I brought my car in for a recall procedure. The entire process was explained to me. Every step of the way, the staff was so gracious and responsive. I brought my car in for a recall procedure. The entire process was explained to me. I had a choice of loaner cars to choose from. I enjoyed the loaner car, as it felt like a "sporty new me"! Communication was thorough as my car was being worked on. The icing on the cake was the incredible cleaning that took place. Thank you, Andy, for all of your extra elbow grease. I actually feel as if I need sunglasses now when I look at my sparkling car! Six stars for this review. More

Sales rep was very professional. This is the third vehicle I purchase from the Toyota dealership and I am very pleased with the service that I received on all three transactions. I wi This is the third vehicle I purchase from the Toyota dealership and I am very pleased with the service that I received on all three transactions. I will recommend any one looking to buy a vehicle to check out Toyota dealership first. . More

Routine service Very satisfied. Very efficient, very pleasant personnel!! Always happy to deal with a well run organization!!!!! All employees that I dealt had a po Very satisfied. Very efficient, very pleasant personnel!! Always happy to deal with a well run organization!!!!! All employees that I dealt had a positive upbeat attitude. More

Service Very good service. Professional and timely. I think can certainly recommend using the service department. They performed 35k service and provided clea Very good service. Professional and timely. I think can certainly recommend using the service department. They performed 35k service and provided clean loaner car while my vehicle was serviced. More

What One Would Expect Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a to Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence. More

Great Sales Poor Delevery My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and bey My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and beyond. What perplexed me was my new car was not vacuumed, scuff marks on the doors and the tires weren't even armoralled (not sure that's a word) . Not what I expected from Lexus. Lincoln delivered my car freshly waxed, interior spotless and tires armoralled. This was a let down. More

Dealership Review Excellent sales process and experience went smoothly and as promised from the sales agent. This dealership would be great for anyone to visit and buy Excellent sales process and experience went smoothly and as promised from the sales agent. This dealership would be great for anyone to visit and buy a car from. More