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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
January 03, 2019
No second key I gave a 4 star only because I only received one key, I've been emailing them and no response, I know I only bought a used car but I shouldn't have to I gave a 4 star only because I only received one key, I've been emailing them and no response, I know I only bought a used car but I shouldn't have to pay another 2 to 3 hundred dollars for a key or they would have received a 5 star More
by basspropaul
Verified CustomerEmployees Worked With
Ed in used car sales and Leida sales manager, Matthew Gallagher
January 03, 2019
Service advisor was very helpful, the service was performed on time and they did a great job. Price could have been better compared to other dealerships advisor was very helpful, the service was performed on time and they did a great job. Price could have been better compared to other dealerships More
by JMICHEL12167
Employees Worked With
January 01, 2019
Horrible service, empty promises. I bought a used vehicle from this dealership 2 months ago and can't drive it. The GM promised to send another 30 day tag until the NJ Jersey plate pro I bought a used vehicle from this dealership 2 months ago and can't drive it. The GM promised to send another 30 day tag until the NJ Jersey plate problem is straightened out. That has not happened. The refund on THEIR service mistake has not come through either. NO RESPONSE to repeated phone calls. More
by Montague, NJ
December 31, 2018
scheduled maintenance came in for my scheduled 60,000 mile service. was processed very quickly, given a new Lexus as a loaner to drive while my car was being taken care of came in for my scheduled 60,000 mile service. was processed very quickly, given a new Lexus as a loaner to drive while my car was being taken care of. Car was finished earlier than promised. all-in-all an easy day! More
by happy owner
Employees Worked With
December 31, 2018
Bought a used ES350 Very professional and knowledgeable salesman and finance. Everyone was extremely polite and helpful. There was no pressure to buy, entirely up to me Very professional and knowledgeable salesman and finance. Everyone was extremely polite and helpful. There was no pressure to buy, entirely up to me. This is the second car I bought here and would do so again. I was surprised when I got a response from Nicole minutes after my quote request at 4:42AM. More
by Jayro
Employees Worked With
Nicole, Leida Rodriguez, Dhasan Mccomb , Matthew Gallagher
December 29, 2018
Great professional and very polite staff Great staff i would definitely be back for future work on my lexus very polite kids friendly and very clean the work was great and fast Great staff i would definitely be back for future work on my lexus very polite kids friendly and very clean the work was great and fast More
by MONTANA9876JR
Employees Worked With
December 28, 2018
Outstanding and Professional Dealership From the moment we walked through the door we were warmly greeted and was introduced to John Roscino. He was extremely knowledgeable and helped us to From the moment we walked through the door we were warmly greeted and was introduced to John Roscino. He was extremely knowledgeable and helped us to decide on the Lexus model that would suite our needs. The entire experience was beyond our expectations in purchasing the NX 300 and working with Matthew Gallagher in finance. We found this dealership to be honest and professional and would recommend it to anyone looking for the Lexus experience! More
by AC!
December 27, 2018
Excellent Dealership ! Stopped in last week to purchase a new vehicle. I communicated with Melissa Horan who was EXTREMELY knowledgeable, and helpful through the entire car Stopped in last week to purchase a new vehicle. I communicated with Melissa Horan who was EXTREMELY knowledgeable, and helpful through the entire car buying process. I explained to Melissa that I have a very hectic schedule, and I need this transaction to be quick, easy and efficient. Upon my arrival, she greeted me with a warm smile, showed me the vehicle I was interested in, and took me for a test drive. After approving the vehicle, I waited for Matt Gallagher who is the finance manager at this dealership. Matt was equally as professional. He took his time to explain everything to me and did not pressure me into buying warranties or things I did not need. Over All, I was very happy with this car buying experience. If you are in need of a vehicle, check out Prestige Lexus of Middletown! More
by no1punjabi1!
December 25, 2018
Amazing service! It was a pleasure visiting Prestige Lexus Middletown. Leida was my initial contact and she was super fast to answer all my questions. Then I was in co It was a pleasure visiting Prestige Lexus Middletown. Leida was my initial contact and she was super fast to answer all my questions. Then I was in contact with John and he was able to close the deal before my arrival. They both were professional, friendly and simply fantastic! They absolutely made my Christmas! More
by Cyu1234
December 22, 2018
Excellent Had a good experience with this dealership John Roscino was very nice and helpful with all my questions concerning the car I purchased. Very satisfi Had a good experience with this dealership John Roscino was very nice and helpful with all my questions concerning the car I purchased. Very satisfied More
by RUBIS26
