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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

January 29, 2019

She can make your day better! Made eye contact with Melissa who had a warm smile and hoped she was my sales person. And I got her as a sales person. She wasn't all business and she More

by XJ King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Great sales experience Melissa was great to work with. Very friendly, knowledgeable and attentive. I told her what I was looking for and she found me a great car that fit m More

by JamesL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Awesome car buying experience Melissa was a pleasure to work with, knowledgeable, detailed and really focused on what was important to me. I wanted different tires than came with t More

by BEARHNTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Scalo
January 25, 2019

Great Service Always a pleasure bringing my car into Prestige in Middletown. Great customer service, and atmosphere. Always treated well and my car is cleaned ins More

by Mommac24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IDK names
January 23, 2019

Welcoming When you open the door at Prestige Lexus of Middletown, there is always someone to greet you. They are extremely friendly. I highly recommend them. T More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service department!
January 16, 2019

Excellent service Prompt. Courteous and professional Important to be provided a loaner car. Loaner car was first rate. May consider purchasing that model I have reco More

by JRP460LS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dolan
January 14, 2019

Awesome buying experience! Corny was great! She took time to go through the feature of the RX350. There was no buying pressure,but a lot of great information. More

by daryl.odell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gallagher, Coryn Gowans
January 14, 2019

Pleasant, professional and speedy experience! It is always a wonderful experience at this service department. Everyone is friendly, professional, and work was done on time. Another home run by P More

by jo-ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

SERVICE PERSONNEL VERY PLEASANT, PROFESSIONAL WAITED FOR MY VEHICLE. WAIT TIME WAS REASONABLE. COFFEE WAS GOOD, WAITING AREA WAS COMFORTABLE AND CLEAN. REST ROOM WAS SPOTLESS.. I BELIEVE THE SERV More

by CLEARWATERDIST
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Revising earlier review I bought a used truck and they are slowly fixing the problem. I have received my temp 30 day permit AND refund for the service issue. All I need now a More

by Montague, NJ
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cohen
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