Lexus of Orange County

Service of existing vehicle and Sales inqury Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr. Roscino went out of his way even though he knew I was inquiring for my daughter not myself. Mr. Nenning was friendly and helpful. More

Excellent experience. Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area wit Every as advertised. great price. Zero pressure. Zero surprise. Beautiful facility. Extremely clean cars. Friendly staff. Very nice waiting area with many free snacks and drinks while you wait for service or deal to get done. More

Outstanding experience!!!! Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all issues were addressed. More

Window shopping turned into dream experience Stopped in to see car husband saw on tv...love at first sight. Place was spotless...car was shining...staff was friendly, knowledgeable and very easy Stopped in to see car husband saw on tv...love at first sight. Place was spotless...car was shining...staff was friendly, knowledgeable and very easy to work with....drove out with a fantastic car and deal. More

Selling your car to a dealership I made an agreement with Prestige Lexus of Middletown for the sale of a very high-end vehicle for an extremely low fixed price, despite having better I made an agreement with Prestige Lexus of Middletown for the sale of a very high-end vehicle for an extremely low fixed price, despite having better offers. It was assured that the transaction would be seamless and quick as the dealership offered a written agreement for a 3-5 business day transaction. 8 days later, the transaction is not complete. This experience was inconvenient and unfortunate, requiring me to pursue other legal options. More

Excellent deal and experience buying a used truck here! Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, an Found an outstanding deal on the used vehicle we were shopping for. John and the staff were wonderful to work with, very fast completing the sale, and helped me even improve my auto loan better than my own bank research! John is a genuine, caring person who didn’t have any of that stereotypical car salesman vibe. No games... made everything painless. I would look for John and this dealership again in the future. More

Mesmerizing delivery Melissa was charming, enthusiastic and worked diligently to deliver my new car. Gr8 to work with you! I'll come back for more! Promise! Promise! Melissa was charming, enthusiastic and worked diligently to deliver my new car. Gr8 to work with you! I'll come back for more! Promise! Promise! More

Great service! I don’t know if it’s because this dealership is fairly new but buying here has been my best experience in many years. From the moment I walked to th I don’t know if it’s because this dealership is fairly new but buying here has been my best experience in many years. From the moment I walked to the moment I left, everything worked out so smoothly. Patrick Helmer, the sales consultant, treated me like a true guest - not like the typical salesperson looking to make a sale. I went to Lexus of Middletown after having a not-so-pleasant experience at another NY Lexus dealer. I asked Patrick what was the best price on a new 2019 Lexus RX450h. Since the deal was better than what the other store quoted me, I left a deposit and came back to sign the contract. I had to return because I live in Manhattan and the color combination I wanted was at their Ramsey, NJ establishment. Jake Morganstein, the finance manager, left everything ready to sign. Unfortunately, he was not there due to a personal emergency. But did he leave us (my brother and I) in good hands! Sales manager Corey Hayes finalized the transaction. He did an awesome job and that is why we ended up buying a maintenance plan and rim protection, especially given that we got 20” wheels and NYC streets are in such bad shape. A small gripe, though. Guys, please detail and fill up the car before we get there! It’s not a criticism but rather a suggestion. Overall, it was a butter smooth transaction. Every step of the process was crisp, just like the simulated shifts on my new RX hybrid. Prestige Lexus of Middletown, although a bit far, is my new home. Thank you Pat, Corey and Jake! More

Amazing By far the best service. Patrick was amazing. I’m gonna recommend everyone I know to go to Patrick. Thanks to Patrick My first time buying a car went By far the best service. Patrick was amazing. I’m gonna recommend everyone I know to go to Patrick. Thanks to Patrick My first time buying a car went so smoothly. More

Was ok Still waiting for my second key. I have had two already that didn’t work. Would of been nice to have WiFi which I was told it did. My old Gmc even Still waiting for my second key. I have had two already that didn’t work. Would of been nice to have WiFi which I was told it did. My old Gmc even had it More