Lexus of Orange County

Just what you should get from a Lexus dealership Friendly people Just what I would expect from a Lexus dealership I had been dealing with an other dealership 35 miles further away and decided to Friendly people Just what I would expect from a Lexus dealership I had been dealing with an other dealership 35 miles further away and decided to try your facility I was not disappointed More

just overall awesome "melissa" made it happen! I was there probably 4 or 5 times in the past 8 plus months looking at the 15-16 lexus NX 200t loved loved them but couldnt "melissa" made it happen! I was there probably 4 or 5 times in the past 8 plus months looking at the 15-16 lexus NX 200t loved loved them but couldnt do it everytime they got a couple in I STOPPED QUICK THEY DID THE NUMBERS THEY DIDNT WORK WITH MY TRADE SO UNFORTUNATELY I left sad again however then this time they recieved another one and because of the carfax had a bit of a "bump" where it just had a little rearend bump it worked! The manager helped out with the numbers and got my payments to where I wanted them "with" the maintenance plan and it was affordable for me! I walked out happy finally!!!! when I went back to pick up my car Melissa went over every detail with me so I knew all the details of the extras on my new "toy!' More

Easy transaction No pressure from John Roscino during the purchase of my used car. He was very knowledgeable as to the overall vehicle. Car was ready for pickup as pr No pressure from John Roscino during the purchase of my used car. He was very knowledgeable as to the overall vehicle. Car was ready for pickup as promised. More

Excellent service In and out in no time. Installation was done on time with no problems. The final bill was actually lower than the original quote. We won’t hesitate t In and out in no time. Installation was done on time with no problems. The final bill was actually lower than the original quote. We won’t hesitate to return. More

Excellent service and very professional service agent . Very professional service agent and very nice service Will definitely go back and highly recommend to others.Normally I would go to New Jersey for se Very professional service agent and very nice service Will definitely go back and highly recommend to others.Normally I would go to New Jersey for service for the Last twelve years and so happy to now go to Middletown. More

Outstanding experience! Had an outstanding experience with the service department. Chris was amazing and I truly thank everyone in the service department. They could not ha Had an outstanding experience with the service department. Chris was amazing and I truly thank everyone in the service department. They could not have been more helpful and considerate. More

Responsive, conscientious It was a pleasant, no pressure experience. While there was a problem getting the exact car John Roscino went above and beyond even coming in on his d It was a pleasant, no pressure experience. While there was a problem getting the exact car John Roscino went above and beyond even coming in on his day off. Can't say enough good things about him. Mr. Roscino is a definite asset to your organization. Jake Morgenstein was knowledgeable & efficient. He was so organized we finished in no time. All in all a very positive experience. More

Lexus RX 350 2016 Easy to deal with. Low pressure, friendly and responsive. I usually hate buying cars from a dealership but John Roscino was a pleasure to work with Easy to deal with. Low pressure, friendly and responsive. I usually hate buying cars from a dealership but John Roscino was a pleasure to work with. More

Brake Pads and oil change Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the cu Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the customer but not to the dealership. No one knew that they were offering a special. Had to forward them the e-mail for proof. They honored it without question. It was very strange though. More

Recall and tire rotation Took way longer than told, even when they said it was done, left with more issue than I went in with, have to come back again! Took way longer than told, even when they said it was done, left with more issue than I went in with, have to come back again! More