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Lexus of Orange County

Middletown, NY

4.6
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

December 13, 2019

Very professional The service manager Chris had everything ready and I was in and out promptly .the loaner car was clean and ready to go and Chris told me it will take More

by superdrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Lexus of Orange County responded

Thank you so much for your feedback! We are happy to hear that Chris was able to ensure you had a five-star experience.

December 12, 2019

Typical sales pitch by mger Our exp with the sales guy Stephen Jean was awesome. I trust Stephen. He is a real honest guy and I like that. If it were not for Stephe n TerrellBut More

by bbutts120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean and Terrel Moore provided excellent customer seevice
Dec 12, 2019 -

Lexus of Orange County responded

Thank you for taking the time to provide us with your honest feedback!

December 11, 2019

It was fine It was a good experience dealing with Chris. I will be happy to return and I do recommend this service department. I am satisfied. Thanks More

by PUILING71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Lexus of Orange County responded

Thank you for the positive feedback! We are happy to hear that you had a good experience with Chris and with us. We look forward to seeing you again in the near future for service!

December 06, 2019

Best white glove client experience yet Pleased to recommend this dealership. They are a cut above the rest. Purchased long distance a used Highlander. Quality team of Vatche, Frank, and G More

by lauli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrell, Frank, Vatche
Dec 10, 2019 -

Lexus of Orange County responded

Thank you for taking the time to give us your feedback! We are happy to hear that Vatche, Frank, Govaia, and Terrel went above and beyond to make sure you had a five-star experience.

December 05, 2019

This is my my 2nd vehicle I’ve purchased from Lexus of Orange County and once again they provided 10/10 service and John R and Stephen B were great to work with and made the process go fast and smooth. I More

by Mgninja9
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Lexus of Orange County responded

Thank you for the positive feedback, we really appreciate it! We're happy to hear that John and Stephen went above and beyond to make your experience great. We look forward to seeing you again in the future!

December 03, 2019

Excellent as always! Service done expeditiously!! Chris was a pleasure to deal with!!! I have no complaints!! My 10 year old Lexus RX runs like new!! Thank you! More

by wgilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Lexus of Orange County responded

Thank you for taking the time to review us! We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 26, 2019

I recently purchased a pre-owned vehicle and the experience was great. The facility is grand and clean. Client advisor Melissa was extremely helpful. Thanks you! More

by Duy
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Lexus of Orange County responded

Thank you for taking the time to share your positive experience with us. We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 20, 2019

Long story short with just the main course - bought a car at this dealership but needed an out of state registration FAST as I was going far on business. Spoke to Steven and he said he would personally take More

by Dermot67
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Lexus of Orange County responded

Thank you for sharing your positive experience with us! We appreciate your feedback and we look forward to seeing you again soon.

November 19, 2019

Nice experience Everything was great just the process was long. She was a great experience and she take care of you. Also the people working at the Lexus are very ni More

by Jeancarlosq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Lexus of Orange County responded

Thank you for the great rating! We appreciate your feedback and we hope to see you again in the near future.

November 13, 2019

Thank you!!!!! I would like to thank Jason Cohen, Corey Hayes, and Stephen Berkowitz for helping me find truly a wonderful vehicle!!! I needed a car and they came to More

by LeidaR3781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cohen , Corey Hayes
Nov 14, 2019 -

Lexus of Orange County responded

Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again in the near future.

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