
Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,460 reviews
Very professional The service manager Chris had everything ready and I was in and out promptly .the loaner car was clean and ready to go and Chris told me it will take The service manager Chris had everything ready and I was in and out promptly .the loaner car was clean and ready to go and Chris told me it will take about 2 hours and itwas More
Typical sales pitch by mger Our exp with the sales guy Stephen Jean was awesome. I trust Stephen. He is a real honest guy and I like that. If it were not for Stephe n TerrellBut Our exp with the sales guy Stephen Jean was awesome. I trust Stephen. He is a real honest guy and I like that. If it were not for Stephe n TerrellBut superior customer service we would not have purchased a vehicle. that mger, More
It was fine It was a good experience dealing with Chris. I will be happy to return and I do recommend this service department. I am satisfied. Thanks It was a good experience dealing with Chris. I will be happy to return and I do recommend this service department. I am satisfied. Thanks More
Best white glove client experience yet Pleased to recommend this dealership. They are a cut above the rest. Purchased long distance a used Highlander. Quality team of Vatche, Frank, and G Pleased to recommend this dealership. They are a cut above the rest. Purchased long distance a used Highlander. Quality team of Vatche, Frank, and Govaia ensured the deal got done on time, no surprises. Best client experience ever. I was particularly struck by TERREL MOORE. who ensured the car was prepped, deal went smooth, going the extra mile disposing of a rental vehicle. He is the special sauce who exemplifies client service. I would not hesitate to recommend or return. I was not paid for this endorsement. More
This is my my 2nd vehicle I’ve purchased from Lexus of Orange County and once again they provided 10/10 service and John R and Stephen B were great to work with and made the process go fast and smooth. I Orange County and once again they provided 10/10 service and John R and Stephen B were great to work with and made the process go fast and smooth. I will definitely be returning back for my next purchase More
Excellent as always! Service done expeditiously!! Chris was a pleasure to deal with!!! I have no complaints!! My 10 year old Lexus RX runs like new!! Thank you! Service done expeditiously!! Chris was a pleasure to deal with!!! I have no complaints!! My 10 year old Lexus RX runs like new!! Thank you! More
I recently purchased a pre-owned vehicle and the experience was great. The facility is grand and clean. Client advisor Melissa was extremely helpful. Thanks you! experience was great. The facility is grand and clean. Client advisor Melissa was extremely helpful. Thanks you! More
Long story short with just the main course - bought a car at this dealership but needed an out of state registration FAST as I was going far on business. Spoke to Steven and he said he would personally take at this dealership but needed an out of state registration FAST as I was going far on business. Spoke to Steven and he said he would personally take care of it. He called and texted me on every step of his persistent effort with the DMV. Got my registration REALLY fast. Steven was professional, attentive and accommodating. Every dealer sells cars. The customer service is the critical difference. Steven amplifies this and is a catalyst to this dealers high customer service rating. More
Nice experience Everything was great just the process was long. She was a great experience and she take care of you. Also the people working at the Lexus are very ni Everything was great just the process was long. She was a great experience and she take care of you. Also the people working at the Lexus are very nice More
Thank you!!!!! I would like to thank Jason Cohen, Corey Hayes, and Stephen Berkowitz for helping me find truly a wonderful vehicle!!! I needed a car and they came to I would like to thank Jason Cohen, Corey Hayes, and Stephen Berkowitz for helping me find truly a wonderful vehicle!!! I needed a car and they came to my rescue. The process was speedy and professional. Melissa Horan and Govaia Larcher in Finance were amazing! From informing me about warranties for the future to helping me with my temporary registration. Thank you from the bottom of my heart guys!!! You put me in the perfect car for me. More