Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had a great experience working with the helpful team at Lexus of Orange County. Very professional and trustworthy, it feels like I have been a part of the family. The team at Lexus of Orange County are k Lexus of Orange County. Very professional and trustworthy, it feels like I have been a part of the family. The team at Lexus of Orange County are knowledgeable, professional and most of all very attentive and helpful. They make the auto buying experience pleasant, simple and less stressful. I inquired online about a new GX 550. Mark Feldman promptly reached out back to me. Mark was very helpful and explained the process as it went along very clearly, kept me updated while I was waiting for my vehicle delivery from the Lexus factory. I highly recommend Lexus of Orange County Dealership, and it will be my pleasure to do business with them in the future. If you are shopping for the new or used vehicle, you may not find more honest place then Lexus of Orange County. More
Wonderful experience! This place is legit! I inquired online about a used Nissan Murano. Chris Burd immediately reached out. From the beginning of the conversation, his This place is legit! I inquired online about a used Nissan Murano. Chris Burd immediately reached out. From the beginning of the conversation, his pricing was fair and transparent. On the way home from my son’s freshman year of college, we stopped to test drive the vehicle. This dealer was on our way home, right smack in the middle of our 6 hour drive. I fully expected to like the car, but did not expect for this dealership to offer a fair price on my trade. Chris’s pricing included the advertised online price, $175 documentation fee, tax, and registration. When signing for the car, I met with Mitch. He walked me through signing. He knew we still had a long drive home in rush hour and expeditiously handled the paperwork. Additionally, he did not pressure me with any warranty or service plans. If you have shopped for a car recently in the Long Island, or NYC vicinity, you are aware of the ridiculous, unethical pricing tactics of advertising one price, then adding a disclaimer of price is after a $3000 down payment etc. I will not buy from these other dealers. If you shop around, you will find an honest place like Lexus of Orange County. I highly recommend, and it would be my pleasure to do business with them in the future. More
Mark was very helpful and explained the process as it went along very clearly. I was also in a bit of a rush to get back home to CT and he did his best to get me out with my new vehicle expediently! went along very clearly. I was also in a bit of a rush to get back home to CT and he did his best to get me out with my new vehicle expediently! More
My first interaction with Lexus of Orange County We dealt with Sean as we inquired about a specific lexus for slae. He contacted us by phone and email and set up an appointment. We had a great experience wi with Sean as we inquired about a specific lexus for slae. He contacted us by phone and email and set up an appointment. We had a great experience with Sean! The only negative was the trade in offer which frankly was insulting! I rec 3 other offers from online dealers who were min $5000 over Lexus offer. As thr trade in affects Sales tax I was disappointed that they would low ball to such an extent! More
This was my second GX460 I got from Lexus of Orange County. Stephen and Mike were once again an absolute pleasure to deal with! From my first email inquiry to the final delivery the complete process County. Stephen and Mike were once again an absolute pleasure to deal with! From my first email inquiry to the final delivery the complete process went entirely as I hoped. The team at Lexus of Orange County are knowledgeable, professional and most of all friendly. I will continue to use Lexus of Orange County for all my Lexus needs! More
Stephen and his manager David were the best car buying experience my husband I have had. They went above and beyond to make us happy and make our car purchase as smooth as possible. I would highly recomm experience my husband I have had. They went above and beyond to make us happy and make our car purchase as smooth as possible. I would highly recommend. More
Terrible dealer. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. It's what we say it's worth...this miss out key features to scam custo.ers out of thousands because expensive features are not attached to the Vin they have to be added manually and they leave them out to profit more ..its really sad. That's why you get all these wild numbers everytime you go from. Dealer to dealer More
3 day delay in responding to my online request. Once they responded, the dealership played the bait and switch game and kept me waiting overnight for a price on my trade-in. Josh kept saying he h Once they responded, the dealership played the bait and switch game and kept me waiting overnight for a price on my trade-in. Josh kept saying he had to speak with his manager and the manager wanted to "think about" their offer to purchase my car over the Labor Day weekend. It was a classic sleeze-bag salesman song and dance. It was obvious they wanted to see if they could sell the car over the long weekend before committing to me. More
Very professional and easy process. I got exactly what I was looking for with no hassles I got exactly what I was looking for with no hassles More
Very professional and trustworthy as big as the commission it feels like we been part of a family-friendly commission it feels like we been part of a family-friendly More