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Lexus of Omaha - Service Center

Omaha, NE

4.8
218 Reviews

218 Reviews of Lexus of Omaha - Service Center

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August 13, 2021

Great service experience! Everyone in the service department was very friendly. I would recommend them to anyone. I bought a used Ford Explorer from their lot and they agreed to fix a dent & scratch More

by Rball4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lozano
Aug 13, 2021 -

Lexus of Omaha responded

Thank you for the review of Lexus of Omaha! We're glad to hear that our service department took care of you!

August 06, 2021

Great service, fast, efficient, just when you need when you’re in a hurry. All of the service reps are exceptionally friendly and helpful and willing to go the extra mile for anything that you need. More

by Hillary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geraldo
Aug 06, 2021 -

Lexus of Omaha responded

Hillary - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again the road!

July 17, 2021

We were very pleased with service. They were so prompt in getting service done and the car looked just like new when we got in to leave. Really appreciate the workmanship and the friendly, courteous people w More

by Sheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jul 18, 2021 -

Lexus of Omaha responded

Sheryl - thank you for the positive review and for trusting the Lexus of Omaha team with your vehicle servicing needs! We hope to have the pleasure of working with you again soon.

July 13, 2021

Impeccable service and reliable workmanship. I have never had a problem with Kelly nor Lexus of Omaha. I trust them 100%. I have never met anyone as nice as Kelly at any dealership. More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
Jul 14, 2021 -

Lexus of Omaha responded

Sebastian - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Kelly and the Lexus of Omaha team. Drive safely, and we will be sure to pass on the kind words!

July 08, 2021

I appreciate the quality professional service from Kelly! I also enjoy the tea selection, pleasant environment and knowing my car is in good hands at this Lexus dealer. More

by JosefK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 08, 2021 -

Lexus of Omaha responded

Josef - Thank you so much for sharing this feedback about our service and facilities! It's great to hear that Kelly could assist at your recent visit. Have a wonderful day! - Lexus of Omaha team

May 17, 2021

Always friendly, courteous , and professional. They let you know what they are doing each step of the maintenance service. The purchase process was also seamless. They treat you royally. More

by Clee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Héctor Done
May 18, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 05, 2021

Courteous , helpful staff Easy to enter and exitStaff Courteous , helpful staff Easy to enter and exit Staff always review what was done Appreciate the cleaning too!! Cxxxxx. Ccccccccc cccc cc More

by Ktp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 05, 2021 -

Lexus of Omaha responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Lexus of Omaha team to get the job done. Drive safely, and we hope to see you again down the road!

April 20, 2021

Lexus of Omaha is terrific! I always feel secure that the staff will take care of my car while I wait in the comfort of the lounge. Women especially can be so comforted at this dealership More

by Nadine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geraldo and Nick
Apr 20, 2021 -

Lexus of Omaha responded

Nadine - thank you for trusting Lexus of Omaha with your business! We look forward to working with you the next time you bring your vehicle in for service!

April 14, 2021

I was explained the problems by the service representative the way I understand, very patiently. The repair and replacement of the parts were done efficiently. More

by Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not applicable
Apr 15, 2021 -

Lexus of Omaha responded

We're grateful for your confidence in us to get the job done. If there is anything we could have done to elevate your experience to 5-stars, please let us know! Brad Richey - Service Manager - 402-333-6400

April 07, 2021

very polite and professional Timely; allow a loaner car very polite and professional Timely; allow a loaner car which is great Good explanation of what's done ccccccvvvvvvv bbbbbbbb nnnnnnnn hhhhhhhhh More

by donnarhoover1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, Jeff Bahnsen
Apr 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Omaha, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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