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Lexus of Omaha

Omaha, NE

4.8
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 411 reviews

March 30, 2023

Very professional and ver efficient process - both Mike and Jeff were helpful with the purchase More

by thedwismers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen, Mike Kraft
Mar 30, 2023 -

Lexus of Omaha responded

We are glad to hear that you felt taken care of by Mike and Jeff. Thanks for being part of the Lexus of Omaha family!

March 27, 2023

Lots of attention when I arrived at the dealership to help me with the service I had scheduled. Got a loaner car. It was great. Service was done quickly and was contacted when completed. The staf More

by CLM
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 28, 2023 -

Lexus of Omaha responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

Another pleasant experience at Lexus of Omaha! A special thank you to Cory! Cory always provides the best service a customer could ask for and that’s why I have been a customer for 18 years. More

by Jeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 23, 2023 -

Lexus of Omaha responded

We're so glad Cory has been such a consistent help to you at Lexus of Omaha! It's regular customers like yourself that stand as a testament to the quality service we aim to provide every day. We appreciate your business these past 18 years and look forward to continuing to work with you in the future!

March 16, 2023

The service was efficient and and very well done. A summation was given to me by the service manager (?) and the complimentary wash was much better than the usual wash. Everyone was courteous and wan More

by allan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 16, 2023 -

allan responded

What is usually a chore was made into a great experience.

Mar 16, 2023 -

Lexus of Omaha responded

Thank you for the review, Allan! We are thrilled to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

March 07, 2023

Lexus service department gave outstanding service and attention and courtesy. Very pleased with the Lexus experience. The hostess in the waiting area was very friendly, accommodating and gave prompt s More

by beneslo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 08, 2023 -

Lexus of Omaha responded

Thank you for trusting the Lexus of Omaha team with your vehicle! We appreciate your five stars and support. Until next time!

February 25, 2023

Another great experience at the Lexus dealership today. Cory was extremely helpful & answered any questions I had. Top notch ppl working there. More

by peggy220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Feb 27, 2023 -

Lexus of Omaha responded

Peggy, we are so happy to hear that Cory and the team made you a satisfied customer! Thank you for choosing Lexus of Omaha and for sharing your experience. Drive safely until we see you next!

February 23, 2023

Super helpful, professional, and thorough with scheduling & work on my car! Also, very reasonable pricing. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 24, 2023 -

Lexus of Omaha responded

We are glad to hear that you are satisfied with our cost-effective prices and thorough service. Thank you for working with the Lexus of Omaha team, Linda!

February 15, 2023

Disappointed summarizes my recent service experience. The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rota More

by W H
Recommend Dealer
No
Employees Worked With
Appointment made online
Feb 15, 2023 -

Lexus of Omaha responded

I am so sorry to hear that there was a miscommunication. We strive to deliver a straightforward and seamless process, and it's disappointing to learn that we let you down this time. I'd like to step in so that I can try to figure out what happened and see if I can help improve your experience. If you are willing, please consider giving me a call. Thank you, Brad Richey - Service Manager - 402-333-6400

February 15, 2023

My RX330 and RX350 both serviced by Lexus. Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer More

by dbeighley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Maisbach
Feb 15, 2023 -

Lexus of Omaha responded

Thank you for trusting Lexus of Omaha to service both your RX330 and RX350! We appreciate your business and confidence in us to assist. See you again next time you need us!

February 13, 2023

The people that I talked to in service were very helpful and answered the questions that I had. I will definitely be back. More

by lj_brock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Berg
Feb 14, 2023 -

Lexus of Omaha responded

We’re delighted to get your 5-star review. Thanks from the entire team here at Lexus of Omaha!

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