Lexus of Omaha
Omaha, NE
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Lots of attention when I arrived at the dealership to help me with the service I had scheduled. Got a loaner car. It was great. Service was done quickly and was contacted when completed. The staf help me with the service I had scheduled. Got a loaner car. It was great. Service was done quickly and was contacted when completed. The staff was very friendly and professional. Returning the loaner and picking up my car was a breeze. Thank you Lexus of Omaha Service Staff! More
Another pleasant experience at Lexus of Omaha! A special thank you to Cory! Cory always provides the best service a customer could ask for and that’s why I have been a customer for 18 years. A special thank you to Cory! Cory always provides the best service a customer could ask for and that’s why I have been a customer for 18 years. More
The service was efficient and and very well done. A summation was given to me by the service manager (?) and the complimentary wash was much better than the usual wash. Everyone was courteous and wan A summation was given to me by the service manager (?) and the complimentary wash was much better than the usual wash. Everyone was courteous and wanted to ensure that all my needs/questions were answered. More
Lexus service department gave outstanding service and attention and courtesy. Very pleased with the Lexus experience. The hostess in the waiting area was very friendly, accommodating and gave prompt s attention and courtesy. Very pleased with the Lexus experience. The hostess in the waiting area was very friendly, accommodating and gave prompt service also More
Disappointed summarizes my recent service experience. The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rota The tires I purchased were due for a 5,000 mile rotation. When I purchased the tires I asked if the price included road hazard and balance and rotation. I feel I was told yes. My disappointment came at time for first rotation and I was told Lexus of Omaha doesn’t offer that option. I paid the $44 charge, and will pay an additional $700+ if I follow the 5,00 mile rotation schedule for the remaining 80,000 of expected miles. Apparently the tire expert at Lexus of Omaha and I weren’t speaking the same language when I made my purchase. Balance and mounting were included one time at purchase. I will ask more specific questions if I purchase from this dealer again. More
My RX330 and RX350 both serviced by Lexus. Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer Cory has always provided professional service in diagnosing the problem and explaining optional solutions to fix the problem. He values the customer and is a great good will ambassador for the dealership.he loves the job and loves to help the customer, a rare commodity these days,. More