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Lexus of Omaha

Omaha, NE

4.8
414 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 414 reviews

February 27, 2021

I called the service department at 8 am from Elkhorn which is about 10 miles from dealership and Justin was at my house in 25 minutes with the new battery that I needed. I was headed out of town and le More

by Neil Kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service call by Justin for new battery. He was great.
Mar 01, 2021 -

Lexus of Omaha responded

Neil - Thank you so much for the positive review! We are very happy to hear that Justin could assist with your battery replacement in a timely manner. We look forward to working together in the future! - Lexus of Omaha team

February 26, 2021

Awesome dealership. I drove from Des Moines to Omaha and I wasn’t disappointed. Bill, my salesman helped me navigate through every part of the process. Very professional and friendly. More

by Don4nebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Spence
Feb 26, 2021 -

Lexus of Omaha responded

We're so proud to have earned your business! It's wonderful to hear that Bill delivered a car-buying experience that was well worth the drive. Thank you for your confidence in Lexus of Omaha, and congratulations on your new vehicle!

February 26, 2021

Happy with services. Professional and very helpful with all my questions! Process was A little slow, however it was a very busy evening and helping others, though I had made the appointment days before. More

by crnkovichs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector and Eddie
Feb 26, 2021 -

Lexus of Omaha responded

We appreciate you trusting our team with your time and business. We are sorry to hear that the process took longer than anticipated, but we are grateful for your patience. Thank you from all of us at Lexus of Omaha!

February 24, 2021

I’ve always had excellent service at Lexus of Omaha. My car was in for its 60K service. Lexus of Omaha kept me informed throughout the process. I feel confident in their service. More

by GinaMMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adi
Feb 24, 2021 -

Lexus of Omaha responded

Gina - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Omaha team. Drive safely, and we hope to see you again down the road!

February 24, 2021

We were very pleased with our service at this dealership and trust that they are looking out for our safety in providing what service is necessary More

by Singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli explained quite well what had to be done.
Feb 25, 2021 -

Lexus of Omaha responded

Thank you so much for being a great Lexus of Omaha customer! We are happy to see this positive feedback and look forward to our continued relationship.

February 21, 2021

Friendly, very informative and easy to work with. We had a great experience. Definitely would recommend Hector and the dealership to others. Great customer service! More

by Matt Rohlfsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Done
Feb 22, 2021 -

Lexus of Omaha responded

Matt - We are delighted to earn your recommendation! It's wonderful to hear that Hector provided excellent service throughout your purchasing experience. Thank you so much for shopping with us at Lexus of Omaha!

February 12, 2021

Service was very easy to arrange on-line; greeted promptly and professionally at dealership; was provided a new loaner vehicle; was contacted promptly when service was completed; explanation of servi More

by gwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fredericks
Feb 12, 2021 -

Lexus of Omaha responded

We couldn't have asked for better feedback! It was our pleasure to deliver such a seamless service experience. Thank you for trusting Lexus of Omaha with your vehicle and your business!

February 12, 2021

I have driven a Lexus since I purchased my first one in 1991. I would not even consider another make of automobile and due to my experience and track record of driving a Lexus many of my friends, cowork More

by dneibel@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berg - Omaha, NE Don't recognize any other names listed!!!!!
Feb 12, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Lexus of Omaha, and it means a lot to know that our service team has earned your trust. We will be sure to pass along your kind words, and we look forward to your next visit!

February 10, 2021

Great dealership, courteous and kind. What I bought the car in for was not fixed the first time. I did receive a call that they were fixing it after I bought it in the 2nd time. More

by Pdunst001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember , Scott Draper, Jeff Bahnsen, Sandra Witt
Feb 10, 2021 -

Lexus of Omaha responded

Thank you for your feedback. We strive to ensure every experience is seamless and exceeds your expectations and take seriously any area we can improve in. I would love the opportunity to review your visits with you. Please contact me at your convenience at 402-333-6400. Thanks, Brad Richey - Service Manager

February 06, 2021

Lexus of Omaha always does a thorough job of service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. More

by Wags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! Providing professional, courteous, and friendly service is always the goal here at Lexus of Omaha, and it means a lot to know that we make it happen for you. We look forward to your next visit!

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