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Lexus of Omaha

Omaha, NE

4.8
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 411 reviews

July 25, 2024

Fast, friendly and reliable service. Outstanding in every way. Explained what was needed and described options with no pressure or upselling. More

by pcohen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 25, 2024 -

Lexus of Omaha responded

We're delighted to hear that you had an outstanding experience with our team at Lexus of Omaha. Thanks for the great feedback - it's always our pleasure to provide fast, friendly, and reliable service!

July 24, 2024

Everything performed professionally and in a timely matter, Cory handles everything per my instructions and keep me informed on services performed More

by mg_1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 25, 2024 -

Lexus of Omaha responded

We're delighted to hear that Cory provided professional and timely service at Lexus of Omaha. Thanks for sharing your positive experience!

May 31, 2024

The personnel at Lexus of Omaha that I interacted with take professionalism to a whole new level. I’ve bought many vehicles over the years and Lexus of Omaha has surpassed every experience I’ve had. Thei More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Smith (sales person) Jackie Martin (office)
May 31, 2024 -

Lexus of Omaha responded

Thank you for sharing your wonderful experience! We're delighted to hear that our team at Lexus of Omaha provided exceptional service and made the process smooth and transparent. Enjoy your new vehicle, and we appreciate the recommendation!

May 05, 2024

Cory does an excellent job. Is always very helpful and friendly. BaxToyota could use some people like this. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 06, 2024 -

Lexus of Omaha responded

Richard, we're glad to know Cory provided excellent service at Lexus of Omaha. We appreciate your feedback and kind words!

May 01, 2024

It was a real straight forward process and stress free. I feel that we got a good deal without having to negotiate any thing. More

by KAKluck43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen and Matthew I don’t know his last name.
May 01, 2024 -

Lexus of Omaha responded

We're glad to know your experience at Lexus of Omaha was straightforward and stress-free. We always aim for a smooth process with our customers. Thanks for sharing!

April 01, 2024

Time estimate for work was right on. Explained work required in clear English. One for fifteen words. More

by gliebsack
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ali
Apr 02, 2024 -

Lexus of Omaha responded

We're glad to know you found our service at Lexus of Omaha timely and clear. Thanks for the positive feedback!

March 28, 2024

Very helpful. Answered all my questions. Thank you Jeff. It didn’t take very long to get my new car. More

by genaskram
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
Mar 28, 2024 -

Lexus of Omaha responded

Thanks for the shoutout! We're glad Jeff was able to provide the top-tier service we strive for at Lexus of Omaha and we wish you happy miles ahead in your new car!

March 26, 2024

State of the art dealership with honest, caring, experienced and professional staff. I’ve been doing business with them for almost 25 years. Lexus of Omaha is the only place I trust to get my car More

by Robert J Wasilewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Mausbach
Mar 26, 2024 -

Lexus of Omaha responded

Robert, it's wonderful to know that you've trusted Lexus of Omaha with your car service for nearly 25 years. We appreciate the kind words about our dealership and staff! Looking forward to our continued relationship!

March 20, 2024

customer services well done of take care of their customers. Will recommend this dealer ship to friends and family. More

by kelly_hanh_nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 21, 2024 -

Lexus of Omaha responded

Kelly, we're glad to know you had a positive experience at Lexus of Omaha and appreciate your recommendations. Thanks for the review!

March 16, 2024

No one took me serious when I had an additional issue. The last three times I went and got gas, I could not push the brake down so I could start the car by pushing the starter button. I kept trying and More

by piharper01
Recommend Dealer
No
Employees Worked With
No one told me who the employee was.
Mar 18, 2024 -

Lexus of Omaha responded

I'm sorry to read about the issues you've been experiencing with your car. We understand how important it is for our customers to feel heard and taken seriously, especially when it comes to potential vehicle problems. It's clear we missed the mark in this case, and I'd like a chance to make things right by discussing possible solutions further with you directly. Please reach out at your earliest convenience so we can address these concerns properly - Thank you, Will Wolff - Service Manager - 4023336400

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