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Lexus of Omaha

Omaha, NE

4.8
411 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 411 reviews

November 30, 2021

Scott was very helpful in providing information re; new Lexus nx, and explaining options and test driving the 2021 model. Very professional treatment and can't wait to receive our 2022 NX 350h! More

by Doug B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Schubert
Dec 01, 2021 -

Lexus of Omaha responded

Congratulations on your new 2022 Lexus NX 350h! We're so pleased to hear Scott was able to answer any questions you had while in the market for a new ride. Please let us know if there is anything else the Lexus of Omaha team can help you with down the road, Doug. Have a great day!

November 30, 2021

Outstanding attitude and superior service. The guest area is very attractive and pleasant. Suzu is as well. More

by robertlgore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzu.
Nov 30, 2021 -

robertlgore responded

Everything is outstanding.

Nov 30, 2021 -

robertlgore responded

Everything is outstanding.

Nov 30, 2021 -

Lexus of Omaha responded

Thank you for the great review, Robert! We appreciate your support and are happy to hear that you had a successful experience working with Suzu. Drive safely, and we hope to see you back at Lexus of Omaha!

November 29, 2021

Efficient, timely, a pleasant experience. We have been using this dealership for the last 15 yrs and have not been disappointed. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Add Sakic
Nov 30, 2021 -

Lexus of Omaha responded

Deb, we're pleased that your time with us was pleasant and efficient! This is our goal. Thanks for giving Lexus of Omaha your business for 15 years!

November 27, 2021

The service was terrific. They were so patient with my having to change the time of my appointment. Everyone was so helpful and nice. I will definitely come back again. My car was serviced beautifully and More

by Catherine Rokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzu yana
Nov 29, 2021 -

Lexus of Omaha responded

Catherine, All of us at Lexus of Omaha greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to the entire team. Thanks for your support and have a great day!

November 26, 2021

A fine experience. Service of our vehicle at Lexus of Omaha was quick and efficient. All personnel with whom we dealt were friendly and helpful. More

by mjbarnard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get a name of people we worked with
Nov 29, 2021 -

Lexus of Omaha responded

We're so glad our team has left a wonderful impression on you, and we hope to see you again next time! - Lexus of Omaha

November 25, 2021

The service department is so organized and friendly. The updates and service is always explained More

by john.beers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greeter
Nov 29, 2021 -

Lexus of Omaha responded

We are so glad that you can depend on our Lexus of Omaha team for consistently excellent service. Thank you for supporting us with a positive review!

November 25, 2021

Cory at Lexus of Omaha, as well as anyone I come into contact with are always professional, patient and informative. Today Cory made sure my concerns were addressed and the diagnostic of what my car nee More

by Penny3737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Nov 29, 2021 -

Lexus of Omaha responded

All of us at Lexus of Omaha greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Cory, Thanks for your support, and have a great day!

November 22, 2021

Everyone is courteous, friendly knowledgeable, and friendly. I always feel like I get great service in a timely manner. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Mausbach
Nov 22, 2021 -

Lexus of Omaha responded

We're glad we always deliver excellent service with a smile, John. Thank you for taking your maintenance needs to Lexus of Omaha - it is our pleasure to assist! Take care!

November 16, 2021

Excellent experience. Professional and knowledgeable sales staff. Adam k. Was outstanding. I would recommend the dealership. More

by Savant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam K.
Nov 17, 2021 -

Lexus of Omaha responded

Thank you for recommending Lexus of Omaha and giving a shout-out to Adam! We are very grateful for your business. Safe and happy driving!

November 10, 2021

Lexus of Omaha goes above and beyond in both service and sales. Scott Schubert my sales executive, feels like a life long friend. Not only is Scott knowledgable regarding the product he delivers, his profes More

by mort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay the sales manager
Nov 11, 2021 -

Lexus of Omaha responded

We're so pleased that you always love working with both our sales and service teams. Thanks for giving Scott a shoutout for his knowledge and professionalism. The same goes for Jay--we're glad to have a friendly and hardworking individual like him on our team. Finally, thanks for honoring Bob's dedication! See you next time here at Lexus of Omaha.

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