Lexus of North Miami - Service Center

I purchased my 2012 GX460 from the North Miami dealership because it is close to my home and has a tremendous facility. I had previously purchased a vehicle from Erik Mansen at a more remote dealership. I kn because it is close to my home and has a tremendous facility. I had previously purchased a vehicle from Erik Mansen at a more remote dealership. I know I can always trust him to provide a haggle-free, fair price and to provide me the most comprehensive support for the duration of ownership. He is professional, friendly, and competent. I was further impressed with this dealership upon meeting Yoni Edery. He arrived and immediately established a new benchmark for quality service. He has accommodated fans of the facilities by expanding the hours of our favorite amenities. He is also very approachable and eager to hear what customers are saying. I would highly recommend any Lexus vehicle, they are all the best quality you can buy. Going to Lexus of North Miami is well worth the trip. More

I have leased 2 ES-350's from Lexus of North Miami and have had a great dealer experience on both occasions. I have also had my car serviced exclusively at the dealership and have had on-time appoint and have had a great dealer experience on both occasions. I have also had my car serviced exclusively at the dealership and have had on-time appointments, quality service and the work done was what was quoted. I have limited time and I have found the service department to be efficient, friendly and I have spent as little time dealing with my car as I could. I am 100% satisfied with my sales and service experience. More

On Saturday afternoon, Feb 9 2013, I drove my '07 Lexus ES 350 To Lexus of North Miami to have a blown low beam headlamp replaced. The shop was busy and Mr Hamedani explained that there would be a 6 Lexus ES 350 To Lexus of North Miami to have a blown low beam headlamp replaced. The shop was busy and Mr Hamedani explained that there would be a 60 to 90 minute wait. About 75 minutes later my car was ready. I was charged $ 215.25 for the part and labor (1 hour) charge of $ 140.00. I cannot understand why it would take 1 hour to change one headlamp. More

I love getting my car service here. In fact I have moved to another county and still come because of Bobby, he is very professional and nice. to another county and still come because of Bobby, he is very professional and nice. More

I've been a customer of this Lexus Dealer back when they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like going home, friendly, comfortable and professional service. My sales Agent, Erik Madsen, knows his merchandise well and therefore when you take delivery of your car, very patiently spends the time necessary to show you how everything works. You get the feeling that you're dealing with an old honest friend. He will go out of his way to help. Harvey Gonzalez my service consultant, handles reception of my car when service is needed, and you can tell he has been well trained to provide the best customer service. Then there a couple of "devils". They are Barbara Angelopoulos and Ron Martin. I call the "devils" (in a nice way) because they are so smart working the numbers, no matter if you were just "browsing" for a car that day, they will make it happen and get you into a car within your budget. Do you have any doubts of going to Lexus Of North Miami? More

I enjoy it when I take my car to the service. They receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I ca receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I can enjoy the spa for a complimentary service if my car is going to be in the service for less than two hours or they give me a nice loan car if the service is longer.. Super nice experience every time I go!!! More

5000 mile maintenance was quick and convenient. Pleasant experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and dri experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and driving out in 90 minutes. Thanks for attentive service and respecting my valuable time. Only way to improve is to have more availability for mani or pedi while you wait - thank you! More

The Dealership is a pleasure to deal with. That includes The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every level. More

I always enjoy coming to the North Miami Lexus Dealership and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment y and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment you can minimize the time spent waiting. I like the upfront discussion when reviewing alternative solutions to maintenance upkeep on my vehicle. I would have liked to have talked to someone directly when I picked up my vehicle about the issues noted on the receipt that showed I was required to have certain items taken care of -- though I did place a follow-up call and received the answers. Overall, a very nice dealership with an abundance of amenities for the Lexus owner. More

Getting my car serviced is always smooth. my service guy is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! More