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Lexus of New Orleans

Metairie, LA

4.9
357 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 357 reviews

May 14, 2022

First time I can say I am very unhappy with the service at Lexus of NO. Had a specific problem that needed to be addressed with my car and was told I would have to leave it to have it worked on. After be More

by TIGERFAN2008
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Madison
May 16, 2022 -

Lexus of New Orleans responded

Hi, we're sorry to hear about your service experience and would like to make things right with you. Would you please reach out directly to our Service Manager, Mark Marquette, (504) 207-3200 to let him know what happened? Thanks for bringing this to our attention.

May 12, 2022

I had the best experience at Lexus of New Orleans working with Shelli! Shelli was professional and easy to work with. I couldn't be happier with my new car and service I received. More

by christineberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelli
May 24, 2022 -

Lexus of New Orleans responded

Thanks for your review, Christine! We hope you love your new car and hope to see you back!

May 10, 2022

Bought my new GX460 from Lexus of New Orleans. Beyla Alvarado was my sales rep. She was beyond Excellent in every way!! I give her a rating of 10/10!!! She is the Best...Still checks on me very m More

by Debbie Keiffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado, Josh
May 24, 2022 -

Lexus of New Orleans responded

Hi Debbie! Thanks for taking the time to leave us feedback. We hope you continue to love your new GX460, and hope to see you again!

May 24, 2022 -

Debbie Keiffer responded

Just to say Thank You again to Beyla Alvarado she is Excellent!!! Very hard worker... Thank You!!!! Lexus of New Orleans and all who work there... They all get a 10 rating from me!!!!

April 30, 2022

We had the best car buying experience at Lexus of New Orleans! Beyla Alvarez was the BEST salesperson we have ever had the pleasure of working with! She is was so helpful, hardworking, and responsive. Sh More

by Christine W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarez
May 24, 2022 -

Lexus of New Orleans responded

Thanks for your review, Christine! We hope you love your new Lexus and look forward to seeing you again!

April 07, 2022

Brandon Goines was awesome to work with. He was very helpful and very knowledgeable with explaining how everything works with my new car. The best part is, they didn’t keep you hostage there More

by gracemrs36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Goines
Apr 19, 2022 -

Lexus of New Orleans responded

Thanks for your feedback! We're happy to hear you're pleased with your experience with us, and we hope you love your new Lexus!

March 31, 2022

Thank God Bo helped me get my dream car. He ordered the car and it got to the dealer before the time that it was supposed. More

by Mrs Hammad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo
Apr 19, 2022 -

Lexus of New Orleans responded

Thanks for your feedback, Mrs. Hammad! We're glad to hear we could get you your car quickly, and we hope you love it! Please let us know if there's anything else we can help you with!

March 30, 2022

Lexus of New Orleans, and Eddie "Bo" Williams provided excellent service in my search for a pre-owned Lexus. He found just what I was looking for and helped to get the deal worked out! I couldn't be happi More

by mcl131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo, Brian, Stephanie
Apr 19, 2022 -

Lexus of New Orleans responded

Thanks for your feedback! We're glad to hear about your positive experience with us, and we're glad we could help you find your exact vehicle. We hope you love your Lexus, and hope to see you again!

March 28, 2022

Had a great experience with Lexus of New Orleans and Beyla was awesome! She went above and beyond and I will definitely recommend her to anyone looking to buy a car. More

by Ambermcedillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Apr 19, 2022 -

Lexus of New Orleans responded

Thanks for your review, Amber! We appreciate your recommendation, and hope you love your new car!

March 27, 2022

Beyla was excellent and was very attentive to our needs. She went above and beyond to help us and kept us informed. More

by rsperrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla
Apr 19, 2022 -

Lexus of New Orleans responded

Thanks for your feedback! We hope you love your new Lexus, and hope to see you again!

March 23, 2022

Our experience with Lexus of New Orleans was outstanding. Professional services, helpful all along the way. Beyla Alvarado in particular was a wonderful asset for us. She helped us picked the exact car we wa More

by connieportis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Mar 24, 2022 -

Lexus of New Orleans responded

Thanks for your review, Connie! We appreciate your recommendations, and hope you love your new car! Take care!

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