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Lexus of New Orleans

Metairie, LA

4.9
357 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 357 reviews

August 31, 2022

Thank you so much Dominique! He helped me purchase my first car since the 70s lol! I love my RX 350 better ride ever! More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 02, 2022 -

Lexus of New Orleans responded

Carrie - We know purchasing a new car can be a big deal, and we're so happy you trusted us in that experience! Thank you for the awesome review.

August 31, 2022

I just bought my second Lexus GX 460 from Dominique. I love everyone at Lexus of New Orleans. Josh and Mr. Ralph are awesome too! Thanks again y'all! More

by Oreal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 02, 2022 -

Lexus of New Orleans responded

Oreal - Thank you for the employee shoutouts! We love our sales team at Lexus of New Orleans. Enjoy your new Lexus!

August 31, 2022

I purchased my first Lexus in 2016, I have had a lot of different vehicles since then. But I have to say I'll never leave Lexus again. Dominique is the best and the service at Lexus of New Orleans is the g More

by Debra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 02, 2022 -

Lexus of New Orleans responded

Debra - We're so happy you chose us at Lexus of New Orleans. Thank you for the great review!

August 13, 2022

Thanks to our Sales Rep Beyla Alvarado we had a wonderful experience at Lexus of N.O. Beyla went “above and beyond” to find us the perfect car we were looking for. She was professional, kind, and patient wi More

by MMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado, Phuong (IT)
Aug 24, 2022 -

Lexus of New Orleans responded

Thank you for the five stars!

July 28, 2022

Ms. Shellie is an exceptional salesperson. Very sweet and kind. I can truly say I had a great buying experience at Lexus of New Orleans. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shellie
Jul 29, 2022 -

Lexus of New Orleans responded

Joy - Thank you for the five star review! It makes us happy to hear we were of great service to you.

July 27, 2022

Beyla Alvarado at Lexus in New Orleans was one of the most professional sales rep I have ever had contact with. She handled our sale with some enthusiasm, answered ALL of our questions in such a profess More

by Mmaskew4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
July 07, 2022

Shelli and her Team are absolutely amazing! !!! We drove over from Pensacola to purchase a vehicle and the communication and customer service were second to none!!! More

by tanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelli
Jul 08, 2022 -

Lexus of New Orleans responded

Tanya - Thank you for your kind words! We hope you love your new Lexus!

June 27, 2022

Pristine lobby! Also the complimentary snacks were exceptional, job well done! Beautiful showcase cars to observe for future purchases! More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Jun 28, 2022 -

Lexus of New Orleans responded

Jordan - We really appreciate it! Our team at Lexus of New Orleans wants to make sure our customers are always comfortable and satisfied. Thank you for the five stars!

June 02, 2022

Beautiful building. Beyla Alvarado Did a great job getting us into a beautiful used suv. I would recommend checking out Lexus of New Orleans More

by Martysr4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Jun 09, 2022 -

Lexus of New Orleans responded

Thanks for your review! We hope you love your new vehicle, and hope to see you back again!

May 23, 2022

I bought two Lexus from Lexus of New Orleans, my sales person was Stephane, always had a great buying experience with him, unfortunately he doesn’t work there anymore! I came recently to trade in my Lexus More

by Ulan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Bernard
May 24, 2022 -

Lexus of New Orleans responded

Hi Ulan, we're sorry we couldn't reach an agreement here. We strive to be fair, honest, and upfront about our pricing, but with the rapidly changing values of today's used car market, that was not a number we could agree to at this time. We wish you the best of luck with your car purchase.

May 24, 2022 -

Ulan responded

It wasn’t fair or honest at all, it’s not first time I bought a car, and it’s not first time I traded in a car at your dealership

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