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Lexus of New Orleans

Metairie, LA

4.9
352 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 352 reviews

August 07, 2017

A pleasurable car buying experience! I have always dreaded the thought of the new car buying experience. I hate the haggling and going back and forth to get what I wanted. That changed wh More

by AJ R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelli, Josh, Ralph
Aug 08, 2017 -

Lexus of New Orleans responded

We are so glad to hear that Shelli, Josh, and Ralph were able to make your purchasing visit pleasant and enjoyable. We will be sure to share you compliments with them and the rest of the team. Customer service is our top priority and we appreciate your feedback. Enjoy the ride!

August 01, 2017

Best Birthday Gift Ever Thank you Dominique Duplessis, I absolutely love my 2017 Lexus NX 200T. It was a wonderful experience working with you. The entire staff were very pro More

by Chirstine Toth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Duplessis
Aug 02, 2017 -

Lexus of New Orleans responded

Christine, we appreciate your feedback. We will be sure to share your kind words with Dominique and the rest of our team. Enjoy your new NX 200T!

July 15, 2017

Extended warranty I came in to pick up my vehicle from the service department. Had a question about an an extended warranty. I was directed to Ms. Melanie office. Ms Me More

by Zonie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Smith
Jul 17, 2017 -

Lexus of New Orleans responded

It is great to hear that Melanie provided you with the information you were looking for and more and provided you with great customer service. We will be sure to let her know that her assistance was appreciated. We look forward to working with you again in the future. Enjoy the ride!

July 01, 2017

Looking for the best deal and great service? You can forget all the bad things you've heard about car dealerships when you shop at Lexus of New Orleans. From our sales representative, Jonatan Rod More

by Gina K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez/Chad Kent
Jul 05, 2017 -

Lexus of New Orleans responded

Gina, we are so please that you received excellent customer service from our entire team. We will be sure to let them know that their assistance was appreciated and we look forward to working with you again in the future. Enjoy the ride!

May 31, 2017

Lexus of New Orleans was GREAT I love my new Lexus GX 460!!!! Thank you so much Dominique Duplessis!!! You're the best salesman and you made this process so easy!!! More

by grejohn59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Davis
Jun 02, 2017 -

Lexus of New Orleans responded

We are so glad to hear that Dominique was able to help you find the vehicle that was ideal for you. We will be sure to share your compliments with him and the rest of our team. Enjoy your new GX 460!

May 29, 2017

Used Car search Salesman, Nat Kolniak, spent a couple of hours in our search for a pre-owned RX, as well as allowing us to compare SUVs to sedans. He never seemed to More

by new to lexus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Kolniak
May 30, 2017 -

Lexus of New Orleans responded

We are glad to hear that Nate was able to provide excellent customer service during your visit with us. Customer service is our top priority. We will be sure share your kind words with him. Enjoy your new Lexus!

May 14, 2017

Thanks Nate This is my second purchase from Lexus of New Orleans. Each visit exceeded my expectations. My Sales Associate, Nate Kolniak and Finance Manager, Melan More

by SaTonya, One satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Kolniak, Melanie Smith
May 15, 2017 -

Lexus of New Orleans responded

We're glad to hear your visit was a positive one! Thank you for the great feedback.

April 30, 2017

Great Car Buying Experience! I purchased my very first car at Lexus with Jonatán Rodriguez. He made the experience very pleasant and stress free. He went out of his way to work wi More

by krodriguez17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatán Rodriguez
May 02, 2017 -

Lexus of New Orleans responded

Thank you for the great feedback! We're happy to hear your car purchase was a positive one. We enjoyed having you at Lexus of New Orleans!

March 06, 2017

New Car Purchase Thanks Christopher Lai for your assist me thru the whole proccess of great buying experience.that i have never had..It was a pleasure,,,I am highly r More

by LEE SMith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHristopher Lai
Apr 03, 2017 -

Lexus of New Orleans responded

Lee, we are glad to hear that Christopher made your buying experience a positive one. We will be sure to pass along your high praise to him and the rest of our team. Enjoy your new ride!

October 14, 2015

New car purchase Thank you Joshua Davis. Best car buying experience that we have ever had! He made buying our new car a pleasure. Our new Lexus drives like a dream. More

by Jan61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Davis
Apr 03, 2017 -

Lexus of New Orleans responded

We are happy to hear that Joshua provided you with great customer service during your visit. We will be sure to share you kind words with him and the rest of our team. Enjoy your new ride!

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