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Lexus of New Orleans

Metairie, LA

4.9
360 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 360 reviews

September 30, 2017

Buying experience I have been driving a Lexus since 2013 and mr and my wife just bought another one each from Jonatan at Lexus of New Orleans. He seen us thru each of o More

by Bodypump2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Oct 02, 2017 -

Lexus of New Orleans responded

We are pleased to hear that Jonatan provided you with excellent service during your buying experience. We will be sure to pass along your high praise to him and the rest of the team. We hope that you enjoy your new purchase!

September 30, 2017

Excellent Customer Relationship Thank you so much to Lexus of New Orleans and his amazing team. The level of professionalism and Customer Relations is outstanding. Every single membe More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Oct 02, 2017 -

Lexus of New Orleans responded

We are happy to hear that Ralph, Joshua, and Jonathan all provided you with great customer service during the purchase of your RX. We will be sure to pass along your compliments to the entire team. Enjoy the new ride!

September 23, 2017

Great Experience I have had numerous experiences with dealerships, but none as good as Lexus of New Orleans. I was treated with a great deal of courtesy and respect a More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliet Shelli Ali, Joshua Davis, one of the co-owners, and a couple of serivice mangers (can't remember their names).
Sep 27, 2017 -

Lexus of New Orleans responded

Tony, we are glad to hear that our team provided you with courteous service during your purchasing experience. We will be sure to let Juliet and the rest of the team know that their assistance was appreciated. Enjoy the ride!

September 15, 2017

Ask for Jonathan & Josh for the best car buying experience. We lost a vehicle due to a tropical storm we went to Lexus to look at new vehicles but ended up purchasing a certified GS350 F Sport because unbeknown More

by Rocco8577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and Josh
Sep 18, 2017 -

Lexus of New Orleans responded

While we were sorry to hear about you losing a vehicle in the tropical storm, we were happy to get you back on the road. We'll be sure that Jonathan and Josh hear the great feedback! Thanks for the positive feedback!

September 14, 2017

Go to another dealer NOT THEM Have purchased cars from this dealer since 1994 and just bought another and can't drive front wheel drive also Rx 350 is too high for me to get in and More

by Pat H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark McCoy
Sep 20, 2017 -

Lexus of New Orleans responded

Pat - we're sorry to hear your most recent visit with us wasn't as positive as they have been in the past. We'd really like to discuss your RX 350 further. A member of our team will be reaching out to you. We look forward to speaking with you.

August 31, 2017

Great customer service Jonatan Rodriguez made our experience of buying a new car so pleasant ! He treated us like family and went over and beyond the call of duty. I am ver More

by Honey 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Sep 01, 2017 -

Lexus of New Orleans responded

We are glad to hear that Jonatan provided you with great customer service during your recent purchase. We will be sure to let him know that his assistance was appreciated. Enjoy your new RX 350!

August 31, 2017

Jonatan Rodriguez was amazing! Jonatan Rodriguez provided the best service for me on my recent purchase. Not only did he provide me with amazing service, but he takes his time to pr More

by JessicaR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Sep 01, 2017 -

Lexus of New Orleans responded

Jessica, we are glad to hear that Jonatan provided you with great customer service during your purchasing experience. We will be sure to share your high praise with him and the rest of our team. Enjoy the ride!

August 20, 2017

Such an easy buying experience My husband and I needed to purchase a car within two days and found a previously 2016 Hyundai Santa Fe Sport. Davin gave us a call after we put in an More

by lindseylanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin and Melanie Smith
Aug 21, 2017 -

Lexus of New Orleans responded

Lindsey, thanks for the feedback. We are glad to hear that Davin and Melanie provided you with great customer service during your purchasing visit with us. We will be sure to share your kind words with them and the rest of the team. Enjoy your new ride!

August 07, 2017

A pleasurable car buying experience! I have always dreaded the thought of the new car buying experience. I hate the haggling and going back and forth to get what I wanted. That changed wh More

by AJ R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelli, Josh, Ralph
Aug 08, 2017 -

Lexus of New Orleans responded

We are so glad to hear that Shelli, Josh, and Ralph were able to make your purchasing visit pleasant and enjoyable. We will be sure to share you compliments with them and the rest of the team. Customer service is our top priority and we appreciate your feedback. Enjoy the ride!

August 01, 2017

Best Birthday Gift Ever Thank you Dominique Duplessis, I absolutely love my 2017 Lexus NX 200T. It was a wonderful experience working with you. The entire staff were very pro More

by Chirstine Toth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Duplessis
Aug 02, 2017 -

Lexus of New Orleans responded

Christine, we appreciate your feedback. We will be sure to share your kind words with Dominique and the rest of our team. Enjoy your new NX 200T!

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