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Lexus of New Orleans

Metairie, LA

4.9
357 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 357 reviews

January 06, 2024

My wife and I met Renee Watkins in the showroom to look at a GX460. She was very helpful, and friendly. She showed us the vehicle, and answered our questions. She was awesome to work with in making our pur More

by The King
Recommend Dealer
Yes
Employees Worked With
Renee Watkins,
Jan 08, 2024 -

Lexus of New Orleans responded

Thank you for this incredibly kind review of our team! We hope you continue to love your new GX!

December 24, 2023

While we were in New Orleans we decided to stop by to test drive an RX. Felix (aka Filipe) took us for a test drive. Super sweet guy with a great sense of humor. Not pushy but very knowledgeable, We More

by kelliedortch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Dec 26, 2023 -

Lexus of New Orleans responded

Happy driving, Kellie! We couldn't be happier for you and your new RX!

December 19, 2023

I wrote this on the Google review site, but I'm writing it here too to spread the word...My husband and I had a great experience buying our first Lexus from this dealership. Donnie Picou was our salesman, More

by reaganrwilty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Picou
Dec 19, 2023 -

Lexus of New Orleans responded

Thank you so much for showing your appreciation for us on multiple platforms, Reagan! We're always happy to help. Thank you for coming in to Lexus of New Orleans, and happy holidays!

December 18, 2023

The saleswoman Renee Watkins, she really went out her way to make sure I was very comfortable in our conversation. Even though I was not ready to make a purchase she never try to push &pull with me. She was More

by darrell1.butler
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Watkins
Dec 19, 2023 -

Lexus of New Orleans responded

Happy holidays to you too, Darrell! Thank you for speaking so highly of our team. We always appreciate you for coming in.

December 09, 2023

My saleswoman, Renee Watkins, was excellent. She was warm, friendly and pleasant. She made us feel comfortable as soon as we walked in doors of the dealership. This was one of the best experien More

by LHBaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Watkins
Dec 11, 2023 -

Lexus of New Orleans responded

Thank you for letting us welcome you into our store! We are very glad we made an impact on you, and we hope to see you again soon!

November 17, 2023

Felix was great to work with. He truly went above what was expected. His honesty and commitment to excellent customer sales will keep me coming back to N.O. Lexus. Stop by and ask More

by sherylguy08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Palacios and Josh
Nov 17, 2023 -

sherylguy08 responded

I would also like to thank Josh for his patience, in getting me through the financing part of my experience with my new beautiful, pearl white ,luxury Lexus NX 350 Sheryl C

Nov 17, 2023 -

sherylguy08 responded

I would like to thank Josh at New Orleans of Lexus ,for his kindness and his patience and all his help.. Thank you for helping me through all the details that was needed to finance my beautiful pearl white luxury NX 350 Lexus! Sheryl C

October 11, 2023

mr Sam Buhler our salesman went far and beyond our every expectation to providing us with the BEST in customer service.We will be back to buy another vehicle More

by Derby and Lani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Buhler
Oct 12, 2023 -

Lexus of New Orleans responded

We can't wait to see you again! Thank you so much for coming in to see us at Lexus of New Orleans.

October 09, 2023

What a great experience at Lexus of New Orleans! Beyla was an absolute gem to work with in finding the right color combination for our new 2023 RX 350. Beyla Alvarado and Mark McCoy worked tireles More

by nolax29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
October 08, 2023

From start to finish my experience with this dealership and Shell's professionalism was AMAZING! More

by Mariaoroach
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelli and Jason in finance were fantastic
Oct 09, 2023 -

Lexus of New Orleans responded

We greatly appreciate your feedback, Maria! The Lexus of New Orleans team thanks you for rating us five stars, and we hope to see you again.

October 06, 2023

Thanks Mr. Bo Williams for an AMAZING experience on the purchase of my very first Lexus/dream car! More

by Shunterika F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Williams
Oct 09, 2023 -

Lexus of New Orleans responded

It was truly a pleasure assisting you in purchasing your first Lexus, Shunterika, and we are delighted to have been a part of making your dream car a reality. Thank you for coming to Lexus of New Orleans!

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